Company

Apricus Launceston Pty LtdSee more

addressAddressLaunceston, TAS
CategoryHospitality

Job description

Are you a passionate hospitality professional with a flair for creating exceptional guest experiences? Do you thrive in a dynamic environment where teamwork and continuous learning are valued? If so, we’d love to meet you!

About Us:

Apricus is more than just a restaurant – it’s a family-owned business where community and creativity come together to create memorable dining experiences. Our name means "filled with sunshine," and we strive to bring warmth and joy to every guest. We are the place where people gather to celebrate special occasions, connect with loved ones, and feel at home. Our core values of personal responsibility, continuous learning, team strength, and finding a lesson in every experience drive our success and foster a positive, inclusive culture.

The Role: 

As our Front of House Manager, you’ll play a pivotal role in ensuring our guests have a fantastic time from the moment they walk through our doors until they leave with a smile. You’ll lead our front-of-house team, manage daily operations, and build on the high standards that make Apricus a beloved destination for our community and a place where families come together.

What You’ll Do:

  • Lead and Inspire: Foster a positive team culture, aligning actions with our core values, and motivate your team to deliver exceptional service.
  • Operational Excellence: Oversee daily front-of-house operations, manage staff rosters, control COGS, and ensure stock levels are efficiently managed.
  • Customer Delight: Ensure every guest receives top-notch service, manage reservations, and handle any guest issues with grace and efficiency.
  • Continuous Improvement: Run management and team meetings, lead by example, and always look for ways to enhance our service and operations.
  • Feedback and Reviews: Respond to restaurant feedback, inquiries, and reviews in a timely and professional manner to maintain our high standard of customer satisfaction.

What We’re Looking For:

  • Previous experience as a Front of House Manager or similar role in hospitality
  • Strong leadership and team management skills
  • Exceptional customer service abilities
  • Excellent communication and problem-solving skills
  • Flexibility to work various shifts, including evenings, weekends, and holidays

Why Apricus?

  • Competitive Hourly Pay: We offer competitive rates and opportunities for bonuses.
  • Professional Growth: We support your professional development with ongoing training and opportunities for career advancement.
  • Positive Environment: Work in a collaborative and supportive team environment.
  • Employee Perks: Enjoy staff discounts, wellness activities and ongoing specialised training.

Ready to Join Us? If you’re excited about the opportunity to lead a dynamic team and create amazing experiences for our guests, we’d love to hear from you! Apply now by submitting your resume and a cover letter telling us why you’re the perfect fit for Apricus.

How to Apply: Click the "Apply Now" button and submit your application. We can’t wait to meet you!

Refer code: 2315948. Apricus Launceston Pty Ltd - The previous day - 2024-06-06 11:50

Apricus Launceston Pty Ltd

Launceston, TAS
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