AddressCompany Overview:
Join our dynamic team as we embark on an exciting journey to create a premier function and events venue in one of Hobart's most picturesque locations. We are committed to delivering unforgettable experiences and exceptional service to our members and guests. Be part of a collaborative environment where your passion for hospitality and leadership skills will thrive.
Position Overview:
We are seeking a talented and experienced Front of House Manager to assist us in delivering outstanding guest experiences. As a key member of our management team, you will play a pivotal role in shaping the identity of our venue and ensuring its success. This position offers an excellent opportunity to contribute to the development and growth of a new venture from its inception.
Responsibilities:
· Create and mentor Front of House team to deliver exceptional service and exceed member and guest expectations.
· Develop and implement standard operating procedures to ensure smooth operations and maintain high service standards.
· Oversee the day-to-day Front of House operations, including guest experiences, and event coordination.
· Ensure seamless coordination between front and back of House operations.
· Manage inventory, supplies, and equipment to optimise efficiency and minimise waste.
· Ensure compliance with health, safety, and sanitation standards at all times.
· Handle member and guest inquiries, concerns, and complaints in a professional and timely manner.
· Work closely with the management team to develop and implement marketing and promotional strategies to drive business growth.
· Maintain a positive and productive working environment by fostering teamwork, communication, and continuous improvement.
Qualifications:
· Previous experience in a similar role within the hospitality industry, preferably in a high-volume restaurant or events venue.
· Proven leadership skills with the ability to inspire and motivate a diverse team.
· Strong organisational and multitasking abilities, with a keen attention to detail.
· Excellent communication and interpersonal skills.
· Ability to remain calm and composed in high-pressure situations.
· Proficiency in hospitality software and Microsoft Office Suite.
· Flexibility to work evenings, weekends, and holidays as required.
Benefits:
· Competitive salary commensurate with experience.
· Opportunity to be part of an exciting new venture in Hobart's thriving hospitality scene.
· Professional development and training opportunities.
· Employee discounts on food, beverages, and venue rentals.
· A supportive and collaborative work environment.
How to Apply:
If you are passionate about hospitality and excited to be part of a dynamic team, we want to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this role. Only candidates selected for an interview will be contacted.
Application Deadline:
31 May 2024
The Domain Tennis Centre is an equal opportunity employer and values diversity in the workplace. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
