AddressFront Office Administrator
Job Description:
The Yoga Garage Perth prides itself in being a yoga studio of choice whose aim is to strive to help people attain supreme health, vitality, and overall well being. We offer a warm, friendly, and welcoming environment and we encourage everybody and everybody to reap the amazing benefits of yoga.
The role of the Front Office Administrator is to ensure the smooth and efficient running of the Front Office admin tasks. The role is about taking ownership and using initiative to ensure all students are made to feel welcome, are dealt with professionally and efficiently and that the studio is presented in a clean, tidy, and professional manner. There are many duties to be performed on a daily, weekly, and monthly basis and we would encourage you to strive to always ensure the experience we offer is one that would encourage people to return and become part of our amazing community.
The following duties act as a guideline of what is expected for the job role.
Position Main Tasks
- Directing and controlling the front reception, student sign-in and student questions;
- Ensuring compliance with studio policy and procedures;
- Recording of data into the system (MindBody Platform)
- Running administrational duties such as new student data entry, daily reconciliation of classes, entry of client details/requests for direct debit students, following up unpaid clients, running reports to reconcile sales, track unpaid clients, monitor memberships, till reconciliation at days end;
- Maintaining the studio, reception area and change rooms in a spotlessly clean condition - prepared to clean mirrors, sweep floors etc;
- Ensuring the correct levels of company stationery such as student registration forms, student sign-in forms direct debit forms and timetables;
- Ensuring all retail items are priced accordingly, displayed professionally and replenished as purchased;
- Running ad hoc admin tasks;
We are seeking someone who:
- Has initiative and look to better processes, find more efficient ways of performing tasks and implement new ideas that may both reduce costs and increase revenue as well as ensuring students remain interested and inspired;
- Can establish and maintain a strong rapport with all students to make them feel welcome, safe and important;
- Has confidence in talking to students about class pass issues or money owing over the phone rather then via email or text;
- Has professional, friendly manner and present accordingly at the forefront of the business;
- Has a true passion for yoga, confidence, and an ability to show initiative, as well as exhibiting a friendly persona and diligence to the tasks performed.
- Who is hands on, is pro-active rather then re-active;
- Who takes pride in their work - goes the extra mile;
Previous experience as Fitness Studio FOA, MindBody Platform and MS Office knowledge will be a preferential.
If we can kindly ask - PLEASE DO NOT APPLY IF LOOKING FOR A FULL TIME ROLE OR IF YOU CANNOT WORK THE HOURS SHOWN BELOW!
Roster (approx. hours)
We will be looking for someone who will be available:
Tuesday – 3.00 pm to 8.00 pm
Wednesday - 3.00pm to 8.00pm
Sunday – 7.00 am to 11.00 am
Please email us a Cover Letter explaining “why you are the right person for this opportunity” and your Resume to ****@bysb.com.au
Thank you!
TYG Admin Team
