AddressAbout Park Hyatt Canberra
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
This is your chance to work with exclusive clientele at a luxurious heritage property like no other.
As a valued member of the team you will enjoy:
- Complimentary employee meals
- Training and development opportunities
- Laundered uniforms
- Complimentary and discount accommodation at Hyatt properties worldwide
About the Role
The Assistant Manager - Front Office (Nights) will be responsible in managing the overnight operation of the efficient running of the hotel in line with Hyatt International Corporate strategies and brand standards. This position requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members while maintaining the highest levels of guest service.
Some of the responsibilities include:
- Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
- Integrates and trains employees, providing support for skills development.
- Ensure all operations and cash handling are done per policies and procedures.
- Ensure completion of any Front Office related projects as delegated.
- Complete the night audit in an efficient and accurate manner.
- Audit Food & Beverage cashiers work and correct discrepancies.
