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SalaryAre you an experienced Front Office Coordinator seeking a position with opportunities for growth and autonomy? We are looking for a dedicated individual to represent our practice, providing exceptional care to our longstanding patients and supporting our dynamic team. If you are a key player who thrives on delivering exceptional patient experiences and outstanding customer service, this may be the perfect role for you.
As the Front Office Coordinator, you will be the initial point of contact for patients, leaving a lasting impression of excellence. You will have opportunities for continuous learning and development, including collaboration with practice management consultants.
About the Practice:
Our dental practice is an independent Family Dental Clinic located in the suburb of Samford. We provide high-quality dental care in a trusting, gentle, and comfortable environment. We treat all members of the community with genuine care while upholding the highest level of dental care and ethical standards.
We also have a sister practice in Arana Hills, and collaboration between the two clinics is common, with patients sometimes being seen at both locations. You may be required to work between the clinics as needed.
Benefits and Perks:
Onsite parking
Warm, friendly, supportive team
True work/life balance
Growth and learning opportunities
Mutual respect and support within the team
Awesome boss!
If you are looking for a professional and friendly workplace and are committed to providing exceptional patient care, we want to speak to you.
About the Role:
Greeting patients and visitors warmly, ensuring a welcoming environment
Answering phone calls and emails promptly and professionally
Scheduling appointments and managing the calendar efficiently
Collecting patient information and updating records accurately
Handling administrative tasks such as filing, emailing, and scanning documents
Verifying insurance coverage and processing payments
Providing information to patients about services, procedures, and fees
Coordinating with other staff members to ensure smooth operations
Resolving patient inquiries and concerns with empathy and professionalism
Maintaining cleanliness and organisation at the front desk area
Collaborating with the clinical team to optimise patient care and flow
About You:
Previous experience in dental reception or similar roles
Demonstrated professionalism, honesty, and reliability
A punctual and polished appearance
Exceptional communication and rapport-building skills
Enthusiasm for tackling challenges and driving positive change
Comfortable thriving in a fast-paced environment with a hunger for growth
A team player mindset with a knack for contributing to a supportive work culture
Bonus points for experience supporting hygienists and working with practice management consultants
Why Join Us:
Opportunity to be part of a thriving practice dedicated to comprehensive dental care
A collaborative and supportive team environment where your voice is heard
Room for personal and professional growth, with resources to help you reach your full potential
Remuneration package that reflects your value and contributions
Apply by forwarding your cover letter and CV to ****@admiredentistry.com.au.
