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Form of workG’day Group
G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together.
Discovery Kings Canyon
Say g’day to more of Australia and join us at Discovery Kings Canyon to experience the wonder of the Red Centre. Set halfway between Uluru and Alice Springs and on the doorstep of the unforgettable outback landscapes of Watarrka National Park— we are proud co-custodians of this sacred site of the Luritja and Arrente peoples. Immerse yourself in the rich cultural history of the Traditional Owners, connected to this land for over 30,000 years. Join our team and experience the wonder of the outback surrounds while connecting people to nature, networks and communities.
The RoleWe are seeking a dynamic and experienced Front Office Manager to join our team. The Front Office Manager will be responsible for overseeing all aspects of the front desk operations, ensuring the highest level of guest satisfaction, and leading a team of dedicated professionals.
Duties- Supervise and manage the day-to-day operations of the front desk, including check-in/check-out procedures, guest services, and reservations.
- Train, mentor, and motivate front desk staff to deliver exceptional customer service and uphold resort standards.
- Develop and implement policies and procedures to optimize efficiency and streamline operations.
- Monitor room availability and rates to maximize revenue and occupancy.
- Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences.
- Manage financial transactions, including cash handling, billing, and accounting procedures.
- 2-3 years experience as a Hotel Receptionist or Duty Manager/Night Auditor
- An understanding or background in Accounts combined with other experience within the hospitality industry is highly advantageous
- Strong knowledge of Opera PMS, POS and Interfaces
- Attention to detail
- A commitment to outstanding customer service
- Exceptional personal presentation standards
- Free food and accommodation
- Working in the beautiful Australian outback
- Future opportunities within the company
- Strong support from Management and Head Office
- Access to EAP
- Extensive employee benefits - discounted flights, accommodation, car hire
- Discounts across 300+ G'Day and Discovery Parks throughout Australia
The way we manage our environmental and social responsibilities has a far-reaching impact. We’re strongly committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.
This is a remote role, where you will be living and working at Kings Canyon As such, please consider the reality of living in a remote location for an extended period of time. G'day Group offers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring.
Discover more to life - APPLY NOW!
This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery
**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.
