About us
We are a locally owned and operated Locksmith company that has been providing various security services to both residential and commercial customers for more than 45 years. Over the past years we have expanded and grown alongside the security industry to provide electronic access control solutions, CCTV camera installations, alarm systems and other various services to customer.
Qualifications & experience
- Proficient skills and knowledge of Microsoft Outlook, Excel and Word.
- Excellent ability to time manage tasks.
- Exceptional communication skills with customers over both phone and email.
- Ability to work both individually and in a team environment.
- Past experience in a similar job role welcome but not required.
Tasks & responsibilities
- Receipting of goods in stores deliveries (including printing of labels and updating of pricing of parts).
- Entering of supplier invoices and reconciliation of statements at end of month for payment by accounts.
- Provide telephone and email ETA dates and updates to customers for parts on order.
- Assist in answering of phone calls and raising of job cards.
- Ensure all online portals are kept up to date (all orders are confirmed, shipment updates provided and invoices uploaded).
- Packaging up and booking of parcels to dispatch outgoing orders to customers through various online and offline courier services.
- Submit inquiries to suppliers for parts, quotes and specifications for Locksmiths on various parts required for jobs.
- Submit stock orders for parts with external suppliers, both via email and/or online website.
- Provide quotations to customers for supply of parts.
- Raise orders for local suppliers for Locksmiths to obtain parts for jobs.