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Form of workMindil Beach Casino Resort is the ultimate entertainment destination in the Northern Territory. The guest experience is at the heart of everything we do. Boasting over 600 electronic gaming machines, more than 30 exciting table games, four restaurants, four bars, Darwin's only five-star beachfront resort with 152 luxury rooms and a myriad of unique function spaces.
We have a number of exciting opportunities within our Front Office and Housekeeping Teams now available. As the initial point of contact for our valued guests, we are looking for individuals with exceptional customer service skills and a background in hotel front line roles and housekeeping. Your empathy, warmth, and commitment to delivering outstanding service are the qualities that will set you apart. Join us in creating memorable experiences for our guests, where kindness and excellence are the heart of what we do.
We are now accepting applications for:
Hotel Receptionist:
Responsibilities
- Warmly welcome arriving guests and provide assistance throughout their stay.
- Providing an outstanding level of customer service
- Demonstrate proficiency in handling guest check-ins and check-outs.
- Experience using Opera or other related software
- Demonstrated knowledge and understanding of Front office and Reservations systems
- You have knowledge or are actively looking for knowledge regarding local attractions and events around Darwin
- You are able to provide assistance with directions around the property and local areas
- Flexibility to work on a 7-day per week rotating roster.
Housekeeping Attendants:
Responsibilities
- Review daily inventory of rooms
- Assist with service and cleaning of rooms and public areas to maintain high standards
- Comply with guest privacy and security procedures
- Collect soiled linen for laundering
- Replenish the mini bar and recording any items that have been used
- Report any damaged items
- Document and report all lost property items to the appropriate channels
- Collect & return guest laundry
- Respond to guest and staff queries
Porter:
Responsibilities
- Warmly welcome guests upon arrival and provide assistance throughout their stay.
- Assist guests with luggage by handling transportation to and from their rooms
- Show guests to their room and explaining the available room amenities
- Establish and maintain positive rapport with all guests and resolving guest complaints in an effective and courteous manner
- Receive and deliver mail, messages, parcels and other items to both internal and external guests
- Conduct valet services and ensuring a high level of security of guest room keys and guest vehicle keys at all times
- Assist with cleaning and maintaining all company cars
We are looking for individuals who love delivering smiles, are customer focused with strong communication skills, immaculate presentation and attention to detail. If this sounds like you we would love to hear from you!
Delaware North Companies Australia is a market leader in the hospitality industry with a portfolio spanning: sporting stadiums, airports & transport, leisure & entertainment, resorts, remote services and gaming venues across Australia and New Zealand
If you are after a winning career, APPLY TODAY
Delaware North is an equal opportunity employer and we welcome applications from all cultures, abilities and genders.
