AddressBest Western Chaffey Motor Inn is currently looking for an experienced Front Office Supervisor to join the team. This is a part time position 5 nights a week with the possibility of going full time in the future.
The Role:
You will be responsible for all areas of Front Office Reception with tasks including but not limited to:
- Servicing the queries and needs of our in house guests
- Responding to accommodation enquiries & processing reservations
- Welcoming guests to the property and performing check-in & check-out procedures
- Maintaining accurate guest accounts & guest history
- Delivering a high level of professional customer service
- Ensuring all aspects of Front Office/reception run smoothly
- General day to day office and administrative duties.
- Problem solving any issues that may arise
- Helping with Food & Beverage if required
We are searching for an individual who:
- Experience within the accommodation industry and understands hotel reservation systems.
- Demonstrates the ability to multi task in a fast paced work environment.
- Is comfortable in a service environment and has face to face customer service experience.
- Has exceptional communication (written and oral) and sound computer skills
- Has a friendly personality with ambition to succeed and a passion for the hospitality industry.
- Is a problem solver.
- Is enthusiastic and reliable with a professional work ethic.
- Is willing to work alone as well as part of a small team.
- Displays a passion for excellent customer service.
You must have your own transport and be willing to change your days around if required.
If you believe you have what it takes to start a rewarding career please apply through Seek or address your application with a covering letter outlining your experience to:
Nick Dempster
E: *********@ra-group.com.au
