Function Manager | Brisbane City Hall

EPICURE at Brisbane City Hall is a leading venue and event catering business, cultivates a refined taste in food, beverage and entertainment. EPICURE at the Brisbane City Hall continues to build a reputation as a boutique, client-focused caterer that the customer knows and trusts. 

Brisbane City Hall has been at the heart of events that have shaped the city's future and celebrated monumental milestones. The grand interiors echo with countless celebrations, gala occasions, festivals, and commemorations.

An exciting opportunity for an enthusiastic Functions Manager to join EPICURE at Brisbane City Hall. The Functions Manager is responsible for the successful day to day management of the Function department ensuring that functions are well organized, executed and delivered consistent with Epicure's well known and respected brand.  

At EPICURE, we believe in good food, good wine, and great company. Our philosophy makes EPICURE an exciting and colorful place to work. EPICURE manages all facets of the event process, and at Brisbane City Hall, every day is different with our varied clientele. The Functions Manager reports to the Venue Manager of EPICURE at Brisbane City Hall. The primary focus of the Functions Manager is to supervises the functions/banquets department ensuring that all functions are successfully executed, maximizing guest satisfaction consistent with EPICURE standards, through planning, organizing and controlling the food and beverage operation. We are looking for someone with at least 3 years experience in a similar role. 

Key Role: 

Financials

• Constantly looking for new ideas to both enhance guest satisfaction and maximize revenue
• Always adhere to the established operating procedures

Operations – Guest Services

• Personally ensure guests expectations are met, optimizing repeat business
• Deal with enquiries accurately and positively
• Complete administrative tasks accurately and on time
• Check staff service skills constantly and correct substandard service immediately
• Establish guest service standards for various functions in line with operating concept of department

Operations - General    

• Conduct daily briefing with Sales Team on service, menus, and special arrangements
• Assist in ensuring staff are appropriate and skilled to the job
• Ensure function space is adequately equipped

Human Resources

• Take the lead in building a cohesive and effective team by taking an active interest in their welfare, safety, and development
• Maintain good working relationships with colleagues and other departments

If you are reading this and your excited, please apply now with your resume and cover letter. We cant wait to hear from you ! 

Brisbane City Hall is a unique venue, supported a talented and incredibly professional team, where work life balance is essential, culture within the team imperative, all whilst working in one of the most iconic venues in Brisbane.