AddressAre you a Veterinary Nurse with Rehab experience or a keen interest in Rehab? Are you looking for an opportunity to really grow? Then we have the job for you!
Illawarra Animal Rehabilitation (IAR) is a busy, and rapidly growing, Rehab clinic which is part of Illawarra Animal Hospital. Illawarra Animal Hospital has a special interest in orthopaedic surgery, so our rehab clinic has a high post orthopaedic-surgery rehab caseload as well as treating patients with arthritis, mobility issues, neurological conditions and sporting dogs.
Our service offerings include hydrotherapy through our underwater treadmill, laser, tens machine, acupuncture, massage and exercise therapy.
To be successful in this role you will have superior communication & client management skills, the ability to learn quickly, experience in time management & juggling a busy schedule, a strong team player and some who gets a thrill out of seeing our patients improve each week.
Prior experience in Rehab is preferred, however we are willing and ready to train an experienced Veterinary Nurse who is eager and ready to learn.
Patient Care
- Provide outstanding patient care - Undertake monitoring and treatment of post orthopaedic surgical patients with diligence, accuracy and care.
- Assist in the implementation of rehabilitation plans, including performing physical therapy exercises, hydrotherapy, laser therapy and other modalities.
- Monitor and document the animal’s response to rehab therapy and report progress and/or concerns to the rehabilitation veterinarian.
- Provide hands on care and support to animals during therapy sessions, ensuring their comfort and safety.
- Restraining patients for examination and treatment
- Provides patient updates in a timely, detailed, accurate and professional manner to clients so they are well informed on the progress each patient is making.
- Cleans up the mess - Maintain the hospital to be clean and hygienic.
- Maintains high quality patient treatment notes on Vetlink and ensures that medications and stock items used are priced up on file at the time of use/administration. Bills must be up to date continuously
- Co-ordinating home care instructions, medications, follow-up appointments and discharge appointments for the client.
- Education the clients on home care exercises and techniques to support their pets rehabilitation and recovery.
- Follows through to complete tasks as directed by the Veterinarian- such as giving pain relief, specific medications, treatment modalities and feedback to the client based on the patients needs.
- Provide compassionate and empathetic support to pet owners throughout the rehabilitation process.
Client Service
- Smile when it doesn’t seem possible - Provides outstanding client service at all times via phone and in the Hospital, consistently exceeding our clients expectations with our honesty, professionalism, integrity and proactive communication
- Bond with our clients – Creating relationships and bonds with clients. Undertakes telephone and face to face communication with a professional, friendly and enthusiastic approach.
OH&S, the Environment and You
- Ensures safe work practices are followed in accordance with the practice’s OH&S guidelines
- Cleans and maintains hospital equipment with care and attention and co-ordinates scheduled servicing and repairs
- Treats all in the team with honesty, respect and compassion
- Maintains a high level of professional presentation, wearing the uniform provided
- Strives for continous personal improvement including through continuing education
- Assists and teaches other less experienced and volunteer staff with enthusiasm
- Is punctual and positive
- Is happy at work and strives to make others happy at work.
To apply for this role please send your CV and resume.
