Fundraising Officer

Full Time Fundraising Officer

About us

The Lost Dogs’ Home is one of Victoria’s most iconic animal welfare organisations, caring for around 18,000 lost and abandoned dogs and cats each year. We provide a wide range of animal welfare and community programs and services to help give animals and we pride ourselves on employing passionate individuals who demonstrate a strong personal connection to animals, the community and the cause.

The Role

Based in our North Melbourne location, the Fundraising Officer supports the Philanthropy and External Relations team, who generate support for the Home and help raise vital funds by nurturing relationships with donors and supporters alike. The Fundraising Officer is responsible for providing administrative support across individual giving and donor care, major gifts, bequests, and community events. This a busy role, suitable for someone who enjoys juggling different priorities, while providing outstanding customer service to a range of stakeholders.

The key responsibilities of this role include:

• Donations processing, sorting and management of all donor/supporter mail and return to sender mail;
• Handling donor and supporter incoming calls, responding to email enquires;
• Training and supervising volunteers in Fundraising as required;
• Assisting with general fundraising reports and communications as required.

About you

You will be someone who is enthusiastic about the work we do to give animals the best chance of a happy and healthy life, and will take pride in building and maintaining good relationships with our donors. As well as possessing fantastic customer service skills, you will have strong attention for detail to complete administrative tasks and have the ability to multi-task. We are also looking for the following skills and experience:

• Demonstrated experience in a fundraising administration customer focused role
• Demonstrated proficiency in the effective use of fundraising donor databases and maintaining accurate records
• Excellent written and verbal communication skills, outstanding phone manner

What we can offer you:

• Great career development opportunities and opportunity to gain skills in the fundraising and animal welfare sector
• The support of management and team members in achieving your goals
• Genuine sense of purpose and satisfaction that you are making a difference to the lives of vulnerable animals
• Access to our Employee Assistance Program
• Regular social activities organised by our social committee
• Discounted pet adoption fees and discounts at our Vet Clinic, Frank Samways

If you have a passion for animals and you enjoy working for a meaningful cause, we would love to hear from you! Please apply now, ensuring you have included a cover letter and current resume. We are more than happy to provide more information on request, please email us at ***********@dogshome.com.

Applications will close Tuesday 20 February at midnight.

If you would like to learn more about The Lost Dogs’ Home visit us at https://dogshome.com/

The successful applicant will be required to complete satisfactory background screening checks.
  

The Lost Dogs' Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.