Funeral Arranger
Max Perram Funeral Services
About us
We are an independent funeral provider which are completely family owned and operated. Our Funeral Home is located in Liverpool where you will join an enthusiastic and compassionate team which has been servicing the local community for many years. We promote from within and have a strong corporate culture.
At Max Perram Funerals we are a team of highly professional people who value personality, discretion and empathy, combined with a warm team environment.
About the Job
At Max Perram Funerals, you'll enjoy stimulating work, job security, training and development, a good salary package and a range of benefits.
Reporting to the General Manager this role will suit a passionate individual responsible for preparing funeral services, from initial meetings with the family through to liaising with venues, and celebrants.
This role requires a highly motivated individual who is enthusiastic about helping our families ensure the service reflects the life lived.
About you
- Be able to multitask and have the ability to adapt and work in a changeable workplace show empathy and compassion to our clients during a difficult time.
- Be able to participate in an on-call roster & be familiar with our local area.
- Be at ease with death, and the expression of grief.
- Full drivers licence.
- Competent computer skills
- You will also possess great time management skills, be efficient and have great attention to detail and the ability to work within strict deadlines.
What you’ll do
- Arrange and attending funeral service with all necessary training provided
- To welcome customers and establish their needs and recommend appropriate services.
- To be available to meet requests from clients within deadlines.
- Adopting a sensitive approach at all times whilst dealing with enquiries relating to funeral services ensuring that expectations are managed at all times
- To collect all necessary information required to progress the customer’s enquiry.
- Ensure all systems are updated in a timely manner and liaise carefully with the logistics and wider funeral teams when arranging funerals
No experience is required for this entry level position, just a genuine desire for exceptional customer service.
To apply please forward your resume along with a cover letter to:
resume@maxperram.com.au
Only shortlisted applicants will be contacted