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Form of workWests New Lambton are seeking an experienced Gaming Attendant to join our team and contribute to the overall leadership and development of the department. Are you looking for the opportunity to step up and lead a small team??
Wests are seeking a Gaming Attendant/Relief Gaming Supervisor to join their New Lambton club operations team on a casual basis (potential permanent position for the right candidate). As well as performing the inherent responsibilities of a Gaming Attendant, this position will also involve acting as a relief Gaming Supervisor when needed (Training provided).
Key responsibilities include:
- Provide extraordinary customer service to our members and guests
- Gaming machine service, reset payout jackpot wins
- Drink orders and delivery to machines
- Provide training and mentoring to develop new and existing team members
- Promote positive and supportive team culture
- Ensure compliance to Registered Clubs Act, Liquor Act, ILGR Regulations and Gaming Machine Act.
- A proven ability to resolve gaming disputes & complaints for e.g. stolen tickets
- Operation of Tab and Keno terminals
- Cleaning of work station and equipment
- Operation of tills and cash handling
- Collect glasses from the floor and return to bar areas for cleaning
This position is ideal for an experienced bar and gaming candidate seeking a direct pathway into a management position within our clubs. We provide career development and traineeship opportunities to shape our employees into the leaders and customer service superstars they aim to be.
This position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday. As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.
Certifications required: RSA & RCG
Please be advised, this role requires a Criminal Check to be undertaken prior to starting the role.
About you
Bringing your passion for delivering high quality service, you enjoy offering a unique experience to enhance the overall entertainment experience for our members and guests. We're excited to her from you if you have:
- Previous experience in a similar Bar or Gaming role
- Motivation to lead a small team and develop leadership skills
- An eye for detail, accuracy and compliance with NSW liquor and gaming legislation.
- Working nights and weekends fits with your work/life balance.
- Enjoy working in large teams.
- Excel in fast paced work environments.
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.
We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits. Being an employee of The Wests Group will give you access to the following perks and benefits:
- Paid Parental Leave 18 weeks & 12 months of maintained superannuation
- 5 days Wellbeing Leave - proactively manage your wellbeing
- Flexible work options
- Above-award wages, paid overtime and penalty rates for weekends and Public Holidays
- 17.5% annual leave loading
- Paid traineeships and leadership development courses
- 40% discount off meals for club employees
- $25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche). As an added - bonus, this offer extends out to your partner as well!
- Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & Spa
- Discounted nib Health Insurance
- 24/7 Employee Assistance Programs
- Free annual flu vaccinations
