AddressThe Who
Kedron-Wavell is an industry leader located in the heart of Chermside seeking an experienced Full-Time Gaming Supervisor to join our team and work in our newly renovated Gaming area. We are looking for someone who can bring new ideas and innovation to the table and provide our customers with an unparalleled gaming experience. If you are enthusiastic about customer service and knowledgeable about gaming systems, this will be a great opportunity for you.
The Why
- We listen to all of our team members and value input from everyone within our organisation.
- You will work the same roster Wednesday to Saturday every week.
- 38 hours over a 4-day work week
- We pay 4% above the award rate with penalty rates for early mornings, weekends, and nights.
- We pride ourselves on providing opportunities and development in house for the right candidate.
- You will get to be a part of an organisation that prides itself on being an industry leader regarding harm minimisation strategies.
The Role
- Greet and welcome customers and always provide a safe, friendly and inviting atmosphere.
- Assist customers with gaming equipment and machine errors.
- Help troubleshoot any issues regarding gaming equipment with team members.
- Direct team members appropriately to tasks that should be, being completed.
- Ensure the gaming area is clean and organised at all times.
- Conduct gaming close and balancing in line with the clubs’ policies and procedures
- Manage customer inquiries and complaints in a professional manner.
- Monitor gaming activities to ensure fair play and adherence to the establishment's policies.
- Ensure you are knowledgeable across all happenings around the club, most importantly gaming and club wide promotions.
- Assist the gaming manager with providing feedback on team members and what training may or may not be required
- Ensure all harm minimisation policies and procedures are followed and communicated with the appropriate people.
- Be across all WHS obligations within your department and provide feedback to remedy any issues that arise.
- Assist in ensuring the club is following all of its compliance obligations
The Benefits
- 4% above the award
- Free onsite parking
- Free use of lap pool at Chermside Aquatic Centre
- Discounted staff meals when on duty
- Good in-house recognition program
About Us:
Our purpose is to create meaningful connections and opportunities for our local community, and that starts with the Events team and our Salesperson sourcing and delivering industry leading functions and events for our members and guests.
We pride ourselves on having a large group of employees with significant years of service and a high-profile leadership team who recently received several Industry Awards in recognition of our leading-edge initiatives and achievements.
At Kedron-Wavell Ltd, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our members and guests, a great place to work for our team members and positive outcomes for our community. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities.
It's your move:
If this appeals to you and you would like to know more, apply now. For any questions please email **@kedron-wavell.com.au.
Applications will be screened on an ongoing basis and successful candidates will be progressed to interview stage as soon as possible. Therefore, please complete and submit your application as soon as possible.
*Please note only shortlisted candidates will be contacted due to the anticipated volume of candidate applications being received.
** We are completing the sourcing process internally and will not accept applications from Recruitment agencies.
