Address
Form of workWhat you can expect from us
- Great Remuneration Package including Salary Packaging
- Multiple Professional Development Days
- Strong innovative and learning culture
At Onemda, we’re passionate about supporting adults with intellectual disability in learning and life. For more than 50 years, we’ve been delivering a unique mix of learning and therapeutic services which support participants to maximise their wellbeing, achieve their goals and reach their potential.
We are looking for a Full - Time General Manager - Customer Engagementwho will be responsible for the strategic direction and leadership for the operational delivery of the Customer Services portfolio.
As our GM - Customer Engagementyou will be responsible for:
- Providing the strategic direction and leadership for the operational delivery of the Customer Services portfolio.
- Ensuring Group and Therapy Services are delivering outstanding and impactful outcomes for people with a disability.
- Oversight of service operations and clinical practice to maximise impact, and efficiency.
- Developing and review operational plans, Implementing reviewing and driving KPIs in alignment with organisational goals.
- Driving progressive service design and technology adoption in alignment with sector trends.
- Driving risk management and quality improvement.
Eligibility:
- Tertiary level qualifications in Business Management or Human Services field.
- Current Drivers Licence.
- Minimum 5 years experience in the sector in a similar role.
- Working with Children Check and NDIS Workers' Screening Check
- Familiarity with Disability Services Act 2006, NDIS, NDIS Quality and Safeguards standards, and Victorian Charter of Human Rights
Onemda is an equal-opportunity Employer.
