Lead and mentor our high performing Sydney team ensuring operational efficacy and unparalleled service delivery whilst collaborating with our other global assistance centres.
- Orchestrate a seamless symphony between our key delivery medical, security and operational professionals.
- Play a pivotal role in attracting, nurturing, and retaining our service delivery team.
- Collaborate with sales and marketing teams, aiding in the development of new business opportunities and product innovations.
- Engage with clients and prospects through meetings, centre tours, and direct interactions to showcase our services.
- Maintain our reputation for top-quality service provided to our clients.
- Responsible as the Crisis Management Team coordinator, effectively leading crisis mobilization and supporting senior leadership during critical geo-political, natural disaster and business continuity incidents.
- Oversee the strategic growth of our provider network and service offerings in line with business needs.