General Manager Practice Excellence

• Full time, permanent position with flexible work options
• Senior role ensuring robust practice governance across the organisation
• Lead and inspire a passionate, highly experienced team
• Generous remuneration plus salary sacrifice option available

Reach further with us!

This is an exciting opportunity to step into a senior leadership role within Anglicare WA. As General Manager Practice Excellence you work to support the delivery of high quality integrated services and support the strategic direction of Anglicare WA.  Key to this role is ensuring robust practice governance across all our service areas.  Other responsibilities include the development of practice related policies and procedures, and oversight of client safety and risk assessment and response processes, complaint reviews, clinical practice and staff supervision practices.

You will work collaboratively across the organisation and have demonstrated experience building strong, trusted relationships.  You will bring your significant expertise gained through previous experience in community services, as well as high order communication skills, to coordinate the review of all service delivery complaints and to ensure recommended actions are implemented.  You will work to influence and champion a risk management focus, managing and addressing concerns to ensure continuous improvement to process and practice is embedded across services.

You will be a key stakeholder in organisational accreditation projects, playing a lead role in ensuring we attain and retain key accreditations.  In particular, you will lead our continuous focus on child and youth safe service delivery practices.

You will lead a team of highly experienced Practice Consultants, who work in the speciality areas of Family Law Services, Mental Health and Counselling, Financial Wellbeing, Youth Services, Family and Domestic Violence and Children and Families.  You will have significant impact and influence on the way we deliver services across the state.  Additionally, you will use your skills in developing and nurturing relationships with sector stakeholders, local communities and service partners to expand Anglicare WA's footprint and impact.  

Here, you can bring your specialist experience and thrive in an environment where each day will be different. This is a full-time (37.5 hours per week) permanent opportunity which includes flexible work options to help you balance work around life.  

What you will bring

You are a passionate and talented individual who is driven to deliver quality services and to develop and inspire your team.  You will thrive in an organisation that encourages innovation and creativity and will be an active contributor to continuous improvement. You will build strong relationships throughout the organisation, as well as with external stakeholders and industry professionals.

To be successful you will have:

• Tertiary Degree in Social Work, Psychology, Social Sciences or human services, with specialist knowledge and experience relevant to the position
• Significant demonstrated experience delivering and/or managing community and/or clinical services
• Demonstrated experience leading multidisciplinary teams including recruitment, induction and performance development/management
• Exceptional understanding of practice / clinical governance frameworks and their application
• Highly developed interpersonal skills, with demonstrated experience establishing and maintaining constructive, respectful and collaborative relationships
• Demonstrated ability to influence and lead change at all levels of the organisation
• Skills in strategic planning, work planning and project management
• High level negotiation, conflict resolution and problem solving skills
• Ability to be innovative and flexible, work collaboratively, motivate staff and work effectively under pressure
• Well-developed knowledge of the community services sector, including Government and not-for-profit organisations

The successful candidate must have a current National Police Clearance valid within one year, a WA Working with Children Check, and a WA Drivers Licence.

Impact and benefits

Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state. 

In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.

Also:

• Salary circa $160,000 per annum plus 11% superannuation, commensurate with experience
• Salary sacrifice up to $15,900 of pre-tax income per year
• Additional 3 days of leave over the festive period
• Flexible, life-friendly working conditions

Why join us?

At Anglicare WA we are all about people, placing people at the heart of our work.  We are focused on strengths, believing in and amplifying the strength of people and communities.  We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better.  We are courageous and gutsy, tackling difficult issues, even when it’s hard. 

But don't take our word for it!  Here is what our people think:
“Anglicare WA has a culture which celebrates people, the communities we work for and works in innovative ways with leadership who are connected with the work, everyone feels comfortable to be their unique selves here.” “Anglicare WA is really great at living and breathing our values everyday across the organisation, celebrating the diversity within our workforce, doing things differently, constantly trying to break down barriers for clients and families, making new employees feel welcome, great communication!”

Apply Now!

If the opportunity excites you to develop your career in an organisation whose values align with yours then we want to hear from you.
To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter. 
We are seeking to appoint someone to this role as soon as possible. Shortlisting will commence immediately and the role will close when suitable candidates have been identified.  Please apply without delay!

For further information or a confidential conversation please contact Philippa Boldy, Director Services at **************@anglicarewa.org.au or 0475 413 ***.

Child Safe: Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.

Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.

Unsolicited applications from recruitment agencies will not be accepted.