German Travel Agent In Sofia - With Signing Bonus And Relocation Package

Seeking a Passionate German Travel Agent!About Us:We craft game-changing customer experiences that drive brand growth worldwide. With deep insights and cutting-edge technology, we design integrated journeys that transcend expectations and scale seamlessly. Whether you're a startup or a global brand, we're your partner for success. We've got you covered, no matter the complexity or scope of your customer journey.Role Overview:The position involves providing comprehensive customer support services via email, phone, and chat channels. Responsibilities include exclusively handling inbound calls, assisting German-speaking clients, and multitasking as necessary to address inquiries regarding travel issues and booking or rebooking accommodations. The role requires effective communication skills, multitasking abilities, and a strong focus on customer satisfaction to ensure a seamless experience for clients.Key Responsibilities:

• Assisting customers through email, phone, and chat channels
• Providing customer support for the online platform services
• Handling inbound calls exclusively, without outbound calls
• Offering assistance to clients who speak Dutch
• Performing multitasking as required
• Addressing inquiries related to travel concerns
• Handling queries regarding booking or rebooking accommodations

Qualifications:

• C1 proficiency in German
• B2 proficiency in English

Why Join Us:

• Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded.
• Bonus for Important Life Events: Celebrate important milestones like marriage or university graduation with a special bonus.
• Performance Bonus: You'll have the opportunity to earn performance bonuses based on your contributions and achievements, providing additional motivation to excel in your role.
• Transportation Allowance: We provide a transportation allowance to help ease the cost of commuting to and from work, ensuring that you have convenient and affordable transportation options.
• Health and Life Insurance: Comprehensive coverage reflecting our commitment to your well-being.
• Onsite Work Environment: You'll be part of a collaborative onsite team, fostering direct communication and synergy.

Ready to embark on this customer support adventure? Submit your application today, and we will get in touch with you!