We are dedicated to providing high-quality glass solutions for commercial and residential projects. With a commitment to excellence and customer satisfaction, we have built a strong reputation in the industry. Wanneroo Glass is searching for an enthusiastic and passionate Operations Manager to join our team.
Below is a list of duties that would be required to succeed in the role:
Workshop Management
- Undertake operational management of trade and other workshop staff with qualifications in fabrication and glazing.
- Ensuring the cost-effective use of resources is considered in the undertaking of all tasks.
- Confident communication skills for delegating tasks to workers
- Monitor materials/stock holding in coordination with the fabrication manager
- Program and deliver instruction to in-factory workers in production timelines
- Process cutting sheets and order appropriate materials in coordination with Manager
Client Support
- Conduct business undertaken on behalf of the business in a professional manner to ensure the business's reputation is upheld at all times.
- Ensure client timeframes are managed
- Demonstrate good industry knowledge to clients
- Answer phone enquiries and emails - predominately relating to works in progress / scheduling
Administration
- Answer general phone enquires and emails escalated from reception
- Assist with first point contact (e.g. phone, showroom, cash sales etc) if Reception is busy
- Use of company car is in accordance with policies and the laws as they apply in the state of Western Australia
Safety & Health
- To ensure compliance with all safety and health requirements, including wearing of PPE gear as required.
- Ensure workspace is maintained in a safe working environment
Trade license, Site Inductions and Clearances
- Glazier trade certificate.
- Current driver’s license
- Glass Standards knowledge
- Construction Industry White Card