Group Manager Community Partnerships

About Us

Kempsey Shire Council is located on the Mid North Coast of New South Wales and is known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages.

We have around 365 dedicated staff across many sites who manage $1.1 billion worth of assets and work with our community to build an inspired, connected Macleay Valley.

We are a progressive and proactive organisation that prides itself on a respectful and supportive workplace. 

Why grow your career with Kempsey Shire Council 

At Kempsey Shire Council, we look for people who’ll put Kempsey Shire at the heart of all they do. We hope you share our values of: 

1. Passion: We approach our work with enthusiasm and drive
2. Integrity: We build the trust and confidence of the community and staff
3. Innovation: We challenge the status quo, and have the courage to take risks, to achieve creative and efficient solutions
4. Communication: We ensure open communication for all
5. Respect: We consider our workmates, community, the workplace and environment
6. Collaboration: We work together to achieve a shared vision

About the Role

Are you an experienced and energetic people leader passionate about building and maintaining strong Community Partnerships? Looking to work for a progressive and diverse organisation? We have the perfect opportunity to become part of our team!

Reporting to the Director Corporate and Commercial, the Group Manager Community Partnerships will play a pivotal role in leading the teams responsible for delivering communications, community engagement, community development, and customer experience (libraries and customer service) functions across council.

As a member of the senior leadership team, the Group Manager will be responsible for fostering and developing a positive team culture using a values-based leadership approach.

What you will be doing: 

• Providing leadership and management to the Community Partnerships team through mentoring, supporting, and developing the direct reports, setting clear strategic direction, expectations and KPIs.
• Designing and delivering integrated, cohesive, customer-focused service across council by driving the implementation of the customer experience framework actions, ensuring the customer is at the centre of everything we do.
• Ensuring council consistently provides responsive and efficient communications and engagement services internally and externally through providing clear purpose and objectives, actively promoting the benefits of these services to council and the community.
• Planning and delivering innovative library services, programs, and events across the shire to support improved literacy, create community connections through provision of safe, accessible, and engaging public spaces.
• Developing and proactively managing a positive and consistent council brand, image, and reputation through ensuring all teams understand their responsibilities and represent council in a professional manner.

For a full list of the Key Accountabilities of the role, please refer to the position description.

About You: The Successful Candidate

To be successful in this role, you will possess relevant tertiary qualifications and/or extensive work experience relevant to the role; and be an experienced people leader with an ability to influence, motivate and coach multidisciplinary teams.

You will also possess strong emotional intelligence and interpersonal skills; ability to develop and implement cohesive reporting across a range of different business functions; experience implementing continuous improvement initiatives; ability to apply a strong focus on customer experience, communications and engagement and working collaboratively with the community; and advanced stakeholder and relationship management skills.

For more detailed information on the requirements of the role, please refer to the position description.

Benefits of working for Kempsey Shire Council

If successful in attaining the role you will be provided with:

• Permanent full-time position, 35 hours per week with monthly rostered day off
• Competitive salary, with the option of a leaseback vehicle
• Flexible work options, including a hybrid model of working from home and the office
• Generous leave entitlements, including access to long service leave after 5 years
• A focus on wellness including flexible work arrangements and health and wellbeing programs
• Fitness Passport for discounted access to a range of gym and pool facilities
• The opportunity for career development and learning and development programs
• Novated Leasing and salary packaging options (for eligible roles)
• A fantastic lifestyle and work life balance, on the beautiful Mid-North Coast

For further information regarding this role please contact Stephen Mitchell, Director Corporate and Commercial on 02 6566 3***. 

Sponsorship / work rights for Australia 

Please note:  Visa sponsorship is not available for this position.  For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. 

Interested in Applying?

Please apply via Council’s webpage http://careers.kempsey.nsw.gov.au/ or through Seek.  Emailed or posted applications will not be considered.

Please read the Position Description by clicking on the link at the bottom of the page.  It is important to read this carefully to understand what the job involves.

We understand that no candidate will meet every single desired qualification or skill.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

If this sounds like you, click the Apply button below (or the Apply for this job button in Seek), complete the application form and provide the following information:

• A short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key accountabilities of the role (as listed in the Position Description).
• Your current resume which details your work experience and any other information that is relevant to this role as well as the contact details for two work related referees from a supervisor or Manager.

We recommend you use Microsoft Edge or Google Chrome to submit your application.

Applications close: Sunday, 4 February 2024 at 4pm.

Our recruitment notification process is primarily via system generated emails.  Please ensure your email is correct before submitting your application to avoid missing crucial updates and outcomes. 

Email notifications may include application confirmation, interview invitations, request for references, and application outcomes. Please check your email regularly, including your junk email.

If you experience any difficulties applying online, please contact the Recruitment team on 02 6566 3*** or email ****@kempsey.nsw.gov.au

Thank you and good luck with your application.

Kempsey Shire Council are an equal opportunity employer and we celebrate our diverse, inclusive and values-led workforce.

Kempsey Shire Council welcomes and encourages applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with a disability.

In addition, Kempsey Shire Council will provide reasonable adjustments for suitably qualified individuals with disabilities.

If you require additional assistance to participate in the recruitment process, please discuss with the advertised contact person. You can ask for reasonable adjustments to be made at any time during the recruitment process.