Address
SalaryOur client is looking for an Exceptional Guest Services Assistant with strong customer service skills and an outgoing personality. This exciting opportunity will allow you to play an integral role in a successful and enthusiastic team.Key Responsibilities:
- Meet and greet all guest upon arrival.
- Prepare for all on site meetings and events and ensure all facilities are set up and the appropriate communication and engagement with the key contact and host is had.
- Management of all meeting rooms and office spaces.
- Take and fulfil beverage orders for commencing meetings, and clear meeting rooms for the next meeting.
- Coordinate & arrange food and beverage requirements.
- Assuming full responsibility all areas of the floor including the kitchen, meeting rooms, general office area ensuring they are clean, tidy, and operational.
- Liaise with the Building Management and other 3rd parties, providing a premium service.
- Answer and take calls via the switchboard.
- Manage general administration duties, including: Accounts payable activities, raising PO’s, liaising with vendors, ensuring payments are up to date.
- Conduct WHS site audits and complete the required reporting.
- Report any accident/injury/hazard/aspect/impact in the workplace to your Manager and the RTW Coordinator immediately.
- Has one to two years of customer service experience in Property
- Possesses a cheerful and outgoing personality.
- Self-motivated and adept at problem-solving, with a talent for building strong customer relationships.
- Presents themselves well with meticulous attention to detail.
- Demonstrates a strong work ethic and thrives on face-to-face interactions.
