AddressYou will be the first point of contact for our guests as they check in, you will be responsible for first impressions and contributing to a memorable experience at the Landmark Resort. So you must have the ability to implement and maintain a high standard of customer service in all areas of our operation.
Must be available to work weekends, Public Holidays and School Holidays if required. Please note that you will be employed on a Part Time basis, with the option to work full time hours. However the successful applicant will be considered for a Full Time position if suitable for the role.
To be a successful applicant you must have the following skills and experience:
- A passion for customer service and hospitality industry
- Enthusiastic and motivated team player
- Strong Communication and Interpersonal skills
- High level of computer literacy
- Previous experience preferred but not essential as training provided
- Previous experience with Hirum reservation system an advantage
Duties include but are not limited to:
- Guest registration to include Check In/Out
- Providing customer service including responding to guests face to face, via telephone, email etc
- Undertake general office duties, including banking daily transactions
- Handle guest queries and complaints
- Liaise closely with all departments in the hotel, particularly housekeeping and maintenance
