AddressAbout Hyatt:
At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
We have an exciting opportunity for an experienced Guest Service Agent to join our team at Australia’s largest hotel.
Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
Benefits for working with Hyatt Include:
- Generous discounted accommodation worldwide within Hyatt
- Discounted accommodation for associates as well as friend and family
- Rewards and recognition programs
- Learning and development opportunities
- Fully laundered uniform
- Discounted city parking
- The opportunity to join an international group with endless career opportunities
The Role:
You will be joining an energetic and passionate team of associates who are the face of Hyatt Regency Sydney. As a Guest Service Agent in our busy Front Office team, you will assisting our guests with all enquiries to achieve and maintain the Hyatt 5 star service standards.
Our ideal candidate will possess:
- Full working rights in Australia
- Previous Guest Service Agent experience
- Opera system experience (not a dealbreaker)
- Previous customer service experience
- Friendly and bubbly personality
- Excellent grooming and personal presentation
Responsibilities Include:
- Large volume of check ins and check outs on a daily basis
- Assist with guest enquiries and recommendations
- Create memorable experiences for our guests through care and empathy
