Job Title: Head Barista
Location: Elster Elsternwick Cafe, Melbourne, Australia
Salary: $65,000 per annum + superannuation
Employment Type: Full-Time
Are you passionate about coffee and leading a team to deliver exceptional customer experiences? We're seeking a dedicated and skilled Head Barista to join our team at Elster Elsternwick Cafe.
About Us:
Elster Elsternwick Cafe is a bustling and vibrant coffee spot located in the heart of Melbourne. We pride ourselves on serving top-quality coffee alongside a warm and welcoming atmosphere. Our team is dedicated to delivering an outstanding customer experience, and we're looking for a Head Barista who shares our passion for coffee and customer service excellence.
Key Responsibilities:
- Lead and manage the barista team to ensure efficient operations and exceptional service standards.
- Prepare and serve a variety of coffee beverages to our customers with precision and consistency.
- Train new barista staff members on coffee preparation techniques, customer service standards, and cafe procedures.
- Maintain cleanliness and organisation of the coffee station and equipment.
- Monitor inventory levels and place orders for coffee beans, milk, and other supplies as needed.
- Develop and implement strategies to enhance the cafe's coffee offerings and improve overall customer satisfaction.
- Collaborate with the management team to develop promotional activities and marketing initiatives to attract new customers and retain existing ones.
Requirements:
- Proven experience as a barista in a high-volume cafe or coffee shop.
- Strong leadership skills with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- In-depth knowledge of coffee beans, brewing methods, and latte art techniques.
- Ability to work efficiently in a fast-paced environment.
- Outstanding customer service skills with a friendly and approachable demeanor.
- Experience in inventory management and ordering supplies.
- Barista certification or relevant training is preferred.
If you're passionate about coffee and ready to take on a leadership role in a thriving cafe environment, we want to hear from you! Apply now by submitting your resume and cover letter outlining your relevant experience and why you'd be the perfect fit for the Head Barista position at Elster Elsternwick Cafe.