AddressInspired Education is the leading global group of premium schools, with a portfolio of over 80 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 70,000 students receive a world-class learning experience from Kindergarten to Year 13.
In over 23 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.
By joining our award-winning team of over 11,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.
ROLE SUMMARY:
As the Head of Admissions, you will be responsible for leading the acquisition and conversion process, including the outreach and recruitment events and supporting the retention strategy for the expansions plans of one of the leading independent school groups in NSW.
Reporting to the Principal and the Head of Customer Acquisition & Experience (APAC), you will be promoting a Reddam House school that offers students rewarding experiences to develop their talents in the sporting cultural and academic fields. You will be responsible for the delivery and development of a highly effective acquisition and retention function, one that is responsive to the evolving needs of student enrolment within our schools, grounded in the principles of customer service excellence and the values of Reddam House. The successful candidate will bring innovative thinking and have a collaborative style in working with the Head of School, their leadership team and the broader Inspired Group to take actions that enhance enrolment and retention outcomes for the school.
KEY RESPONSIBILITIES:
- To implement the admissions commercial strategy (focused on student acquisition and retention from enquiry to enrolment) for the school, working closely with the Head of CX, the Principal and Group marketing team.
- Communicate with parents of prospective and exchange students as first point of contact, to ensure they receive accurate and timely information and advice regarding admission to the school.
- Lead the Admissions team and/or guide the Head of School and SLT to achieve sales targets, ensuring they have the knowledge, training and support to deliver a customer-centred service to support student growth.
- Lead, develop and be fully responsible for maintaining accurate data in school systems, undertaking data analysis that enables responsive decision-making through the enrolment process and accurate forecasting during annual planning.
- Deliver best-in-class tours for prospective parents and partnership prospects (businesses, embassies etc). These will be conducted throughout the year (within and out of term time as required).
- Ensure service standards and quality assurance procedures are met and evolve with parent expectations and needs.
- Ensure admissions, conversion approach and associated processes enable the school to optimise achievement of student recruitment targets with significant accountability for conversion from enquiry to application and application to enrolment.
THE IDEAL CANDIDATE WILL HAVE:
- Sales management experience within professional services setting, with a track record of success.
- Credibility, professional presence and influencing skills.
- Experience of working with CRM systems and integration with the sales life cycle.
- Experience working with the education sector is desirable but not essential
- Have a proactive approach to work; have personal integrity and the drive to do what is best for the students, parents and the school.
- An innovative thinker, with strong collaboration skills and a high degree of professional integrity.
- Can demonstrate agility and ability to problem solve.
SAFEGUARDING STATEMENT
Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
