Head Of Digital Services

Management (Information & Communication Technology)

Are you passionate about leveraging technology to transform education? Do you thrive in dynamic environments where innovation and collaboration are valued? If so, we have the prefect opportunity for you!

Catholic Education is seeking an experienced and dynamic Head of Digital Services to join our Digital Technology Team.

This is a full-time ongoing position commencing as soon as practicable.

The Role

This role will be responsible for managing a service delivery team that delivers high-quality customer service and support to our schools, offices, and external partners. This role will be responsible for supporting Microsoft and other technologies and ensuring they are optimised for CEWA's needs. This role will also be responsible for managing Service Level Agreements and team performance, and for working collaboratively across teams and directorates to achieve the best digital technology systems and strategies for our schools.

What we can offer you

• Salary range for this position is L1 to L4 on the CEO salary scale ($158, 534 - $179, 262 per annum) plus superannuation.
• 5 days additional paid leave when the office closed (over Christmas and Easter)
• Relocation package available for eligible candidates
• Salary packaging in line with our not-for-profit status
• Free onsite parking
• Employee assistance program.

About you?

• Commitment to the objectives and ethos of Catholic education.
• Relevant experience in managing a team that delivers high-quality customer service and support.
• Demonstrated ability to manage external partners and vendors to deliver high-quality solutions.
• Demonstrated ability to develop team culture and working norms to build capacity and high performance.
• Deep understanding of ITIL Frameworks.
• High level of expertise in producing performance reports outlining targets, improvement outcomes, risks, and issues.
• Demonstrated ability to support Microsoft and other technologies and provide technical support to schools and stakeholders.
• Demonstrated ability to work collaboratively across teams and directorates to achieve the best digital technology systems and strategies for schools.
• High level oral and written communication skills and a capacity to work co-operatively as part of a team.
• Demonstrated ability to work independently, prioritise workload and show initiative.
• Demonstrated ability to assess and assist schools with Digital Technology needs and requirements.
• Tertiary degree in a technology-focused subject such as Computer Science, Information Systems; or equivalent experience
• Experience working within or supporting education organisations is highly desirable.
• 5+ years' experience in service delivery management is highly desirable.
• Current Microsoft certifications is highly desirable.
• Experience growing service delivery teams is highly desirable.

To Apply please click on the Apply now button, no later than 5pm, Friday 24 May 2024.

Interested applicants must submit a short summary addressing the selection criteria and their curriculum vitae, including the names and contact numbers of at least two work related referees (current/past line managers).

Please be advised that the application deadline may close earlier than originally stated. We reserve the right to close the advertisement early if a suitable candidate is identified.

If you're interested in this role, we encourage you to submit your application as soon as possible to ensure consideration.

A current National Police History Check as issued by the Department of Education Western Australia must be provided by the successful applicant.

Catholic Education Western Australia encourages applications from culturally diverse background, Aboriginal and Torres Strait Islander people and people with a disability or medical condition who meet the requirements of this position.

To be eligible to apply for this role you must be legally permitted to work in Australia.

Applicants must be fully supportive of the objectives and ethos of Catholic education.

Education, Training & Professional Development

The Catholic Education system in Western Australia provides a dynamic, student centred approach to education for more than 73,000 young people in 163 schools and colleges across the state. With a focus on the development of the whole person - intellectual, spiritual, social, physical and emotional development - Catholic Education is the state’s second largest education sector, educating some 18% of all school-aged children in Western Australia. Unlike any other state in Australia, Catholic schools in Western Australia are united as a system, with the four dioceses - Perth, Bunbury, Geraldton and Broome - all collaborating to provide quality Catholic schooling across the state.

Source: this is an extract from the company’s own website.

The Catholic Education system in Western Australia provides a dynamic, student centred approach to education for more than 73,000 young people in 163 schools and colleges across the state. With a focus on the development of the whole person - intellectual, spiritual, social, physical and emotional development - Catholic Education is the state’s second largest education sector, educating some 18% of all school-aged children in Western Australia. Unlike any other state in Australia, Catholic schools in Western Australia are united as a system, with the four dioceses - Perth, Bunbury, Geraldton and Broome - all collaborating to provide quality Catholic schooling across the state.

Source: this is an extract from the company’s own website.

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