Head Of Insights

KPMG Australia’s Head of Insights will play a pivotal role in driving data-driven decision making across the firm, ensuring we have a deep understanding of our clients' needs and the broader market landscape.  

The Head of Insights will be responsible for championing the Client Insights function within the firm, building a diverse and high-performing team, demonstrating ROI and therefore building the case for increasing budget, developing a comprehensive insights strategy, executing the client and markets research program, translating data into actionable insights, and disseminating data across a complex firm. The ultimate goal for the Head of Insights is to uncover insights that will drive action oriented-insight and behaviors across the firm, bolster KPMG Australia’s market position, and most importantly, enable our consultants to deliver exceptional value to our clients. 

Your Opportunity

• Champion the Client Insights team and programs within the firm, as enablers of data-driven decision-making  
• Lead the development and execution of a robust client insights strategy aligned with KPMG Australia’s overall firm-wide strategy. 
• Oversee the best practice collection, analysis, and interpretation of data from diverse sources, including client surveys/interviews, internal firm data, market research, and industry reports.
• Establish and manage a high-performing team of researchers with expertise in quantitative and qualitative research methods. 

Your Experience

• Prior experience within research/insights/analytics within a business to business or consulting environment. 
• Knowledge and experience of how large consulting firms operate. 
• Leadership and team management skills 
• Business acumen, strategic thinking and data storytelling skills  
• Ability to build, manage and champion budgets.
• Ability to distil data sources (qualitative, quantitative, secondary, etc.) into an insightful story with actionable recommendations.  
• Familiarity in running complex research projects that require data inputs from multiple sources. 
• Proven ability to convert customer insights and market research into action programs. 
• Strong analytical and data visualization skills, with proficiency in statistical analysis tools and software 
• An understanding of algorithms and sophisticated statistical analysis techniques. 

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. 

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.