AddressWe are recruiting for a Head of Quality for a 12-month Fixed term contract based in Severn Beach, Bristol. As the Head of Quality, you will play a pivotal role in leading, coaching, and developing both your dedicated Quality Team and our wider business to recognize the profound impact of prioritizing quality. Together, we can all contribute to enhancing the experience for our customers, driving business success, and fostering a positive environment for our colleagues. Rest assured, you will have the unwavering support of the Executive Team in fulfilling your quality mission.
Other key accountabilities include;
- Own and drive the quality improvement agenda and uphold all quality measures.
- Responsible for the maintenance and continuous improvement of the QMS and BMS.
- Ownership and maintenance of all audits and certifications to all applicable standards.
Key Responsibilities:
- Drive ownership for delivered quality from design and engineering, suppliers, productions and for customers
- Uphold, champion and deliver the quality vision, charter, measures, and principles.
- Develop and implement quality management strategy and plans (including systems and measurement) to support, contribute to, and integrate within the organisation's business strategy.
- Take ownership for the total cost of Quality and drive continuous improvement.
- Develop and maintain systems to establish appropriate standards relating to activities and products, and measure performance against them, taking necessary action to address issues as they arise.
- Maintain compliance to, and control of, the Company’s Standards, Quality accreditation, as well as any Semiconductor and other higher level accreditation (e.g. ISO, CE, Semi S2, UL, CSA, etc).
- Work with colleagues and customers to identify and quantify opportunities for improving the quality of products and services offered to internal and external customers, and recommend approaches and necessary actions to deliver improvements.
- Plan and manage quality activities and performance in accordance with agreed targets, budgets and timescales.
- Report as necessary on changes in standards (internally and externally initiated), on performance against them, and take actions accordingly.
- Liaise and co-operate with quality management and standards bodies (e.g., BSI, Government Departments, HSE, etc) and integrate the relevant standards within internal quality management systems.
- Develop and implement a communication strategy to improve awareness and ownership of Quality issues across the entire company. Working closely with departmental management across the business, ensure that the highest practical level of Quality standards and methods are achieved and maintained, including those involving customers, suppliers and sub-contractors.
Education / Qualifications:
- Engineering or manufacturing qualification is helpful.
- Membership of professional Quality body – CQI, etc. Internal Auditor Qualified.
- Degree level qualification advantageous.
Professional Skills/ Abilities:
- Strong people focussed manager with leadership, coaching and influencing capability
- Experience in maintaining ISO Quality accreditation.
- Problem solving skills and knowledge of relevant toolkits.
- Articulate – able to prepare clear documents, reports and proposals.
- Project management.
- Able to lead quality improvement activity within cross functional teams.
- Able to advise and act on complex quality issues – e.g. business processes, root cause analysis, document control and traceability.
- Presentation skills to successfully put forward proposals to management at all levels
- Communication and customer facing skills to support solutions to problems in meeting customer satisfaction.
- Experience in Semi-Conductor compliance standards preferred.
At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics, to electric cars and quantum computers.
Benefits:
In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, a good work-life balance, private healthcare, a share incentive plan, 25 days annual leave, early finish on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements.
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All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.
Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.
