AddressWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.
About the roleThe engine room of our business, our Central Operations team keeps us moving and delivering our services to all Australians. We empower and support our retail teams across the country, helping them deliver great experiences for our customers every single day.
We're looking for an exceptional senior leader to champion the needs of our customers, while developing the team and driving improvements across the board.
What you'll be doing
You'll lead a multi-region portfolio within the state, to coach Regional Managers to achieve improved Safety, People, Engagement and Commercial outcomes/results. The goal is to ensure the best customer experience in our stores, with the customer being a key driver in all decision making.
This role is based in Sydney and sorounding suburbs.
Other ways you can make an impact include:
- Delivering financial and non-financial performance targets
- Embeding change programs, operational and merchandising activities effectively across all areas within the portfolio
- Coaching Regional Managers to own and put corrective actions in place
- Experience building and leading a large team of more than 50 people
- Operational leadership in multiple sites of varying size, format, and performance
- Understanding of business performance metrics such as EBIT, comp sales, trading profit % to sales, CODB etc.
- The delivery of business KPI improvements over an 18-month period
- Multi-functional experience - operations, support and projects
- Business plan creation resulting in sustained improvement
- Worked collectively with support functions to uncover insights and drive performance
- Experience of leading transformational change
- Sales and operations planning
- Project management, problem solving and continuous improvement methodologies
- Customer insights and trends related to supermarkets
- Category knowledge, current trends and history
- The ability to lead strategic initiatives and drive business improvement outcomes
With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.
We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process' section of our careers site or email ***************@coles.com.au
Job ID: 124200
Employment Type: Full time
