AddressAn exciting opportunity has arisen to work in a vibrant, fast paced, administration role, providing intake and admission to a range of community services in the Northern Sydney Local Health District.
Position Classification: Administration Officer (Level 3)
Remuneration: $33.30 - $34.34 per hour
Hours Per Week: 24
Requisition ID: REQ493447
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
Where you'll be working
Macquarie Hospital, North Ryde
What you'll be doing
The purpose of the NSLHD Health Contact Centre is to provide a safe, simple, reliable telephone – based ‘Single Point of Access’ to a range of Northern Sydney Local Health District (NSLHD) Health services for the community and service providers across the NSLHD. The NSLHD Health Contact Centre is responsible for the provision of community health intake and admission functions for a targeted range of community health services across the NLSHD, the facilitation of timely patient and service information across the care continuum to better inform decision making, service co-ordination and client/carer outcomes, reporting of service provider demand against service provider capacity and actively manage service wait lists where unavoidable, and the management of the at risk elderly and chronic care register.
The position is comprehensive administration roles, including receiving enquiries for services via phone, fax, triage of dental patients and completion of patient registration in medical records.
People of Aboriginal and/or Torres Strait Islander background encouraged to apply.Candidates will need to meet the following criteria:
- Demonstrated knowledge and skills in delivering a customer focused service with excellent telephone manner, active listening skills, and comprehensive verbal skills.
- Previous experience working in a challenging and pressured environment with capacity to take direction and exercise initiative as required.
- High level of time management and organisational skills, with ability to work effectively both autonomously and within a team environment.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Deborah Armstrong on ***************@health.nsw.gov.au or 0426 461 ***.
Applications Close: 26 June 2024
