AddressHealth Records Administrator – Clarence Correctional Centre
Part Time - Monday – Wednesday (7:30am – 3:36pm / 8:00am – 4:06pm)
About the Opportunity
Reporting to the Nurse Unit Manager you will provide comprehensive and sustainable administrative services to the healthcare team in our correctional environment. Organised and with a high attention to detail you will be responsible for booking appointments, clinical record keeping, providing daily clinic reports, and ensuring all inmate files are correct.
What you’ll be doing
- Working closely with the Healthcare team in assisting them with administrative support.
- Assisting with the preparation and running of clinics in the Healthcare centre.
- Assisting in booking relevant appointments.
- Maintaining all internal and external waiting lists and work to manage these within acceptable timeframes.
- Providing daily clinical reports to staff at the beginning of each day and follow up with any issues and rebooking’s required.
About You – Your ideal skills and experience:
- Certificate III or IV in Business Administration (desired not essential) with the ability to undertake if required
- Experience in providing administration support, ideally in a multi-disciplinary Health Services environment
- Knowledge and experience in the use of Microsoft Office applications Excel and Word
- Exceptional organisational skills and experience in collating and generating reports
- Experience liaising with internal and external stakeholders including procurement and external providers
- Demonstrated effective teamwork working collaboratively with others to achieve the team goals and objectives
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role.
Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.
About Clarence Correctional Centre
Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional centre in Australia. Located on the beautiful NSW Mid-North Coast approx. 6 hours' drive from Sydney and 3.5 hours from Brisbane our region offers rainforests, epic headlands, sand dunes and some of the best Australian beaches with a variety of multi-cultural cafes, restaurants, and friendly community towns. Our closest communities include Grafton set on the Clarence River or if you are looking for that beach lifestyle; Yamba, Woolgoolga, or Coffs Harbour all offer something unique.
Serco and Proud
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management, and citizen services.
To learn more please visit www.serco.com/aspac
Join Us
If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.
Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
