Health Services Manager

About the Opportunity

The Health Services Manager is responsible for the overall management of Health Services delivered at the Acacia Prison by providing effective leadership and management, embedding Serco’s key operating principles and ensuring the primary Health Services provided to prisoners are efficient, safe, progressive and evidence based.

This is a great opportunity to be part of the senior management team at Acacia prison & continue to build a high performing Health Services team that is achieving truly impactful outcomes.

What you’ll be doing 

• In partnership with the Superintendent and members of the Senior Management Team develop and commit to the vision, philosophy and objectives for the Prison’s Strategic and annual business plan in line with contract requirements.
• Embed both clinical and corporate governance frameworks and the implementation of systems, processes and effective risk management to ensure an efficient functioning practice
• Deliver appropriate standards of care to inmates from diverse backgrounds and cultures.
• Lead and manage a multi-disciplinary and diverse team within an institutional environment whilst executing the highest standards and practices
• Develop employees through coaching, mentoring, rewarding, training and guiding.
• Manage contracted health service providers reviewing cost effectiveness and value.
• Review and improve practice systems to ensure smooth and efficient functioning, high quality services and continuous improvement of Health Services.
• Maintain a broad understanding of the principles of financial management, applying cost benefit thinking to set priorities and monitors all financial expenditures.

About you - your ideal skills & experience 

• Experience in a senior line management role in a Healthcare Centre or Clinical Nursing Practice within an institutional environment or equivalent.
• Experience planning, coordinating, directing and supervising health care services. 
• Managing the professional standard of clinical care, preferably within a correctional or institutional facility (preferable but not essential).
• Understanding the needs of providing appropriate health care services within a correctional environment and adapting services where appropriate to support patients’ needs from different ethnic, cultural, lifestyle backgrounds and gender.
• Bachelor’s degree in Nursing
• Sound knowledge of legislation and policy applicable to nursing, health care management and areas of specialty

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. 

About us – Serco & proud

At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac

Why Join Us

• You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
• You’ll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
• We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!

If you’re inspired to make a positive difference, apply now.

For any additional questions, or to learn more, please contact me – Tom Russell – TA Lead - 0436 966 ***

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. 

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging