Address- Be part of something new as Milligram expands to Adelaide CBD
- Share your passion for design stationery and lifestyle products
- Lead your team to deliver an exceptional customer experience
Milligram has been loved by our online customers for over 15 years and is one of Australia’s most exciting retail stores. Having expanded from our Melbourne homebase to Sydney, we are delighted to be coming soon to Rundle Mall and we would love you to be part of our growth!
We are looking for like-minded lovers of our design-led stationery and lifestyle brands (eg Moleskine, LAMY, Studio Milligram, Kinto and many more) to lead our Milligram Rundle Mall store. Our team is passionate about delivering a memorable service experience, connecting our customers with our amazing brands and the right product for their needs. You'll be a valued leader in our team, working in a collaborative, supportive environment to grow our customer base in Adelaide and achieve results in our newest team.
The Role
We have full-time opportunities for a Store Manager and an Assistant Store Manager. As our store leaders, you role model sales and service excellence, developing and leading the team to achieve results the Milligram way. You will be responsible for:
- Leading the team to achieve store KPI’s and sales budgets
- Delivery of exceptional personal sales results
- Maintaining impeccable store presentation standards, including VM execution & cleaning standards, with an eye for detail
- Inspiring, coaching and motivating the team to deliver the store’s objectives
- Rostering for results and management of wages within the budget
- Stock management and shrinkage control
- Applying high standards of organisation, training and communication to ensure your team has a clear understanding of product and business expectations
- Communicating ideas and suggestions to improve results & ranging
- For the Assistant Store Manager, provide leadership support to the Store Manager, running the store on designated day
If a casual Retail Assistant position is more in line with your aspirations, please apply expressing that preference and we will be in touch when we commence that part of our journey.
The Successful Applicant
To be successful in this role you will be able to demonstrate the following:
- Previous leadership experience in retail sales with exceptional results
- A strong passion for sales and customer service
- An eye for visual merchandising in a premium product context
- Excellent people and communication skills
- A positive, flexible, ‘can do’ attitude
- Proven ability to motivate & develop a team to deliver exceptional sales and other KPI’s
- A curious mind, always wanting to learn more about our amazing brands and sharing this passion with your team and customers
- Being self-motivated, with confidence to work autonomously and lead by example
- Tech-savvy so that you are comfortable working with the operational tools and information you’ll have at your fingertips
Why you will love working with us
You will have the chance to contribute to the success of a New Store team in a new location, building the brand of an exciting, emerging retailer. We have a talented, hard-working team but we also take the time to have some fun. We provide an environment of growth and opportunity if you are looking to grow your career or share your well-honed expertise with others, and all team members are eligible for generous discounts across our range of design stationery and life products.
