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SalaryWant Access are an EWP Hire Company, specialising in scissor lift, boom lift, telehandler and forklift hire. Want Access have grown to be one of the largest providers of EWP in the Sydney market due to our exceptional customer service levels and our personalised service to our customers.
The ideal candidate will be a highly motivated individual, that can work in a fast paced environment. The ability to work alone and as part of a team is also essential. Previous hire industry experience will be highly valued as well as exceptional customer service skills and an eye for detail.
The successful candidate will be responsible for:- Adhering to daily and weekly operational procedures and reporting.
- Taking orders and off hires from Customers and Account Managers.
- Manage customer sales inquiries.
- Processing hire contracts.
- Raising purchase orders.
- Answering phone calls, replying to emails and accounts inquiries.
- Liaising with the service team regarding machine requirements and site specific safety paperwork.
- Data entry and filing.
- Equipment stocktakes.
- Responding to any customer requests.
- Preparing quotes and pricelists.
- Exceptional customer service skills.
- Exceptional attention to detail.
- The ability to work in a fast paced environment and prioritise multiple tasks that are often time sensitive.
- Be proficient in the use of a computer, including Microsoft Office.
- Be able and willing to learn new aspects of the role and the hire industry.
- The ability to work independently to complete tasks as well as in a team.
- Experience in the hire industry is a bonus
