Holiday Park Guest Service Operators, Maintenance Officer and Facilities Cleaner

About the Role

We are thrilled to announce a unique opportunity for talented individuals to join our organisation. This right individual will be trained from Day 1 as part of our internal program to nurture, and empower high-potential individuals who exhibit exception leadership qualities. As we continue to grow our Holiday Park and Accommodation Business, it is vital that we invest into talent today for future expansions.

We are seeking Holiday Park Guest Service Operators (GSO), Maintenance Officer and Facilities Cleaners for Escape Parks Operations in the Noosa Region:

• Noosa River Holiday Park
• Boreen Point Campground
• Noosa North Shore Campground

Guest Service Operator: Tasks

Handle the daily operations of the reception which includes, but not limited to the following activities:

• Opening and closing of office reception
• Managing phone calls and other correspondence
• Making bookings and attending to booking requests and enquiries
• Payment processing and handling 
• Guest and booking management
• Maintain cleanliness of the office reception
• Cleaning of the amenities 

Grounds and Maintenance Operator: Tasks

Working directly with the Facilities Manager and Regional Manager (Noosa), the Grounds and Maintenance Operator will be responsible for the following activities: 

• Continually maintain and develop the Park grounds to a safe and high standard
• Ensure safe operation, maintenance and cleaning of grounds tools and equipment
• Maintain and landscape all grounds, including grass, hedges, gardens and weed management
• Identify and repair/replace any minor issues
• Identify potential risks and hazards around the Park.

Facilities Cleaner: Tasks

Critical position to the Facilities Cleaner is responsible for the following activities: 

• Day-to-day cleaning of all facilities in accordance with the cleaning program
• Support the Facilities Manager and Regional Manager in managing the preventative facilities program
• Multiple site cleaning to support a full-day roster. 

Minimum Requirements

You are not expected to have the required skills and will undergo an online and onsite training session to prepare you for the role. However, it is expected that the following are the minimum requirements: 

• Weekend availability
• Strong verbal and written communication skills
• Ability to type 45-60 words per minute (front desk operations)
• Professional attitude and strong customer service skills
• A positive blue card is required for the position.

Next steps

If this interests you and you think you might be a good fit for our group, please drop your resume. Please note that candidates will be sent a link to complete an online application form. Only candidates who have completed the form will be considered for the shortlist. 

About us

Escape Parks (a 1EIGHT Company) operates a number of Holiday Parks throughout Queensland. We are Queensland business has grown from humble beginnings and continues to disrupt the industry through the adoption of technology and tomorrow's solution.