Permanent Positions available now!
- North Lakes location
- 37.5 hours per week (Rotational roster)
- Shift times may fall between the hours of 6am-6pm
- Monday to Sunday with a requirement to work a Saturday or Sunday once every 2 weeks
- Opportunities for growth within the company
- Full training provided with follow up development
What experience you'll bring
We are looking for someone with the ability to work effectively across a diverse team and value others' unique views and opinions. You will be someone who has exceptional customer services skills and the ability to build strong relationships both internally and externally. This role will suit someone with previous experience in a previous insurance/banking/superannuation/claims/contact centre support role. Here are some key elements we are looking for:
- Confidence to take responsibility for liability determination and claims acceptance
- Excellent interpersonal skills
- Strong written and verbal communication
- Ability to manage time effectively, prioritise tasks and work under pressure
- Experience with conflict resolution
- Ability to effectively analyse and resolve problems
- Location - This role is based at our North Lakes office - a convenient location close to local retail, restaurants and other amenities.
- Employee discounts
- Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
- Extra leave - Enjoy additional leave days on us! You'll receive a paid 'ME' day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- Workplace giving - If you're passionate about a cause, then we are too - we offer workplace giving and we'll dollar match your donations to registered charities.
- Perks App - Access to an employee benefits and discounts app called 'Perks' offering your great discounts, offers and programs across a range of areasDevelopment opportunities - We're championing your development with internal programs and access to a wide range of online courses.
- Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
- Annual celebrations - We value the work our employees do and want to celebrate as a team/company at the end of the year together!
Our culture of 'high performance with high integrity' underpins our values and the way we interact with our customers, the community and each other. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today!
Feel Free to reach out to Tayla Baillie on 0419 556 *** or email *************@Randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.