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Form of workJob Reference No V0270
Permanent Part-Time Position
The Community Connections Program (CCP) Case Worker works from an assertive outreach model to engage with people who have complex needs and who are experiencing homelessness or living in insecure housing circumstances such as rooming houses, private hotels, caravan parks, motels.
This outreach work includes visiting places where people experiencing homelessness may gather and commencing key rapport building, engagement, and consent for admission into CCP case management.
This target group is usually marginalised, and often not linked into supports or services.
The role of the CCP case worker is to work collaboratively with the client and link them into relevant services such as housing, health, and welfare services.
This role also involves health promotion, team-based activities, feedback to the homeless sector and regional project work.
Duties and Responsibilities:
- Provide assertive outreach to people who are homeless or at risk of homelessness. Outreach spaces include parks/gardens, public areas, coastal foreshore, private hotels, rooming houses, caravan parks and other places homeless people may gather.
- In collaboration with the client, assess their complex needs and manage under a case management framework. Link clients to appropriate health, housing and social services aimed at improving health, wellbeing, and housing.
- Participant in the screening of referrals and their eligibility for the program and admit to CCP program.
- Accountable for the proper use of flexible care funding (client brokerage for material aid) in accordance with BHN guidelines. This includes the assessment of client need, planning and proper usage of monies approved, record keeping and documentation.
- Facilitate client access to mainstream and specialist services i.e., this may require transporting and/or accompanying clients to appointments.
- Advocate for clients at an individual, organizational, and systemic level.
- Tertiary qualification in Social Work.
- 3yr+ experience working in community outreach services.
- Demonstrated ability to engage with a range of marginalised populations.
- A clear understanding of the social determinants of health and how they can contribute to homelessness
Benefits and Perks:
Dynamic team environment
Standard tax-free salary packaging amount ($18,550 per annum)
Make a difference to the most disadvantaged in our community
Learning and Development Opportunities
Diverse workforce
Rewarding and valuable work
What makes BHN Tick?
Better Health Network (BHN) encompasses more than 22 locations and has over 800 staff work in multi-disciplinary teams to deliver health and disability outcomes. BHN is a responsive and agile community health service, providing a wide range of healthcare, social support, disability, and welfare services for all members of the community.
BHN provides services spanning all periods of life including specialist childhood, youth, and aged care services. In achieving its vision of health and wellbeing for all, BHN is guided by our distinct service principles which include working with people and communities to achieve their health goals, understanding the context in which people live their lives, providing friendly, affordable, and holistic service.
We welcome applications with your resume and a cover letter no longer than two pages addressing the following:
- your values alignment
- your skills and experience in clinical governance
- your key skills and expertise against the relevant criteria listed above.
Please note that prior to any commencement of employment, pre-employment checks must be complete. These will include reference checking, a national criminal history and right to work check, proof of vaccinations and a working with children check.
For information about the role and position description please contact Tanya Richie, Co-Ordinator, Nurses, Case Management & Community connections on 03 9525 1*** or email the *******@bhn.org.au
Closing Date: Tuesday 27th Feb 2024
