AddressABOUT US
The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
- Generous Salary & NFP salary packaging tax-free benefits: increasing annual pay package up to $15k
- Lead and coordinate a team of dedicated staff to provide an exceptional service to residents
- Part-time | 30.4 hours per week, some flexibility on days & pattern of hours.
THE ROLE
As the Hotel Services Manager, you will provide hospitality, environmental and administration services at Frederic House, ensuring high-quality resident care at all times. Using your excellent management & interpersonal skills, you will be leading and motivating a diverse team to deliver exceptional service to residents.
Frederic House is an aged care facility specifically for men who have mental health needs, who may be using substances and have experienced homelessness. At Frederic House, we strive to enhance the physical, social, and emotional well-being of each individual in our care. You will be joining a supportive and inclusive team where you can contribute meaningfully to the community and make a real difference to people's lives.
RESPONSIBILITIES
- Lead and inspire the Frederic House Accommodation team to successfully implement the Strategic Plan
- Oversee and manage a diverse team, including Administrative, Care Services, and Catering staff
- Ensure the delivery of exceptional care and hospitality services to residents
- Collaborate with the Residential Care Manager and staff to ensure seamless coordination of Clinical, Care, Hospitality, and Environmental services
- Maintain high-quality environmental and Hotel Services that meet the needs of residents
- Manage Administration staff and work closely with the State Support Office to ensure accurate Resident Agreements, Resident Trust Accounts, and Resident Rent Ledgers
- Oversee residents' access to their own funds and trust accounts
- Maintain operational interactions with the Office of the Trustee and Guardian on behalf of residents
- Assist with budget planning and financial management within delegated responsibilities
- Ensure compliance with legal and care requirements of Resident Agreements
- Oversee regulatory compliance and accreditation processes, ensuring adherence to Aged Care outcomes
YOU WILL NEED
- Relevant tertiary qualification/s in a relevant discipline.
- High level and significant demonstrable experience in managing drug and alcohol, mental health or other health related services.
- Knowledge of, and an ability to access, a range of relevant community resources, particularly in the areas of drug and alcohol rehabilitation, mental health, legal assistance, income support, employment service providers, training and accommodation.
- Previous management experience including operations management.
- Demonstrated ability to lead multiple teams and/or coordinate multiple projects.
- Demonstrated ability to manage and develop staff.
- Demonstrable understanding of the issues related to managing programs and services.
- Demonstrated understanding of Quality Improvement.
- Demonstrated understanding of managing a service towards the achievement of accreditation standards.
If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.
If you have questions about this role, please email ***************@vinnies.org.au
St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.
The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.
- Generous Salary & NFP salary packaging tax-free benefits: increasing annual pay package up to $15k
- Lead and coordinate a team of dedicated staff to provide an exceptional service to residents
- Part-time | 30.4 hours per week, some flexibility on days & pattern of hours.
