AddressQUALITY APARTMENTS MELBOURNE CENTRAL
HOUSEKEEPING ATTENDANTS & SUPERVISORS
www.qualitymelbournecentral.com.au
We are looking for Housekeeping Attendants and Supervisors to join our busy daily operations at the Quality Apartments Melbourne Central. A boutique apartment hotel located at 318 Little Bourke Street. From its prime location amidst the beating heart of the Melbourne CBD, the property serves up some of the best located apartment accommodation Melbourne has to offer.
Managed by leading Adelaide based management company 1834 Hotels and recently partnered with Choice Hotels, the property boasts 50 apartments and will operate 7 days a week. There are one and two bedroom apartments available, suitable for those looking for a relaxing weekend, business trip or extended stay.
Our Housekeeper’s role is a key part of the daily hotel operations by providing a consistent and high quality standard of guest services and ensuring efficient cleaning services to ensure the hotel is consistently presented to the highest standard for all guests.
The key responsibilities will include:
- Providing a high standard of customer service at all times;
- Servicing and cleaning all allocated guest rooms, ensuring all tasks are completed at the required standard;
- Assisting guests with all queries and complaints, and provides accurate information to guests; about the property facilities and features;
- Complying with all guest privacy and security procedures; and
- Stocking and maintaining the housekeeping trolley, ensuring adequate supplies are available and the trolley is presentable at all times.
The ideal candidates will have:
- A can-do, responsible, and flexible approach to work with a strong work ethic;
- Prior experience in the front office function in a similar environment;
- Exceptional customer service skills; including friendly customer service approach;
- Proven ability to be a proactive individual with strong organisational and time management skills;
- Well-developed problem solving and analytical skills, excellent communication skills;
- A passion for exceeding guest expectations and providing a high standard of guest service;
- A strong eye for detail and a focus on accurate reporting;
- Strong written and verbal communication skills;
- Exceptional personal presentation and grooming and
- A strong appreciation and compliance of workplace safety.
The roles are casual, working a spread of shifts over a 7 day roster; including week days, weekends and public holidays. To apply, please email your application, current references, and a covering letter that clearly demonstrates your suitability for the position to:
Carmelo Tumino
Hotel Operations Manager
**@100exhibition.com.au
Confidential enquiries and requests for further specific information are welcome via email to Donna.
You will also find more information at:
www.qualitymelbournecentral.com.au
www.1834hotels.com.au
*Only applicants with current rights to work in Australia will be eligible for this role.
*Please note that due to the high volume of applications anticipated, only those applicants shortlisted for an interview will be contacted.
1834 Hotels is a growing network of hotels, motels and resorts across Australia. Key to the management company's recent growth and success is its staff and recruiting exceptional candidates that fit with the company's culture is paramount.
