Housekeeping: Room Attendants

The Fullerton Hotels and Resorts is a leading luxury hotel group with two award-winning properties in Singapore, one in Hong Kong and our property in Sydney.  

The Fullerton Hotels and Resorts’ commitment to heritage, arts, culture, culinary excellence and the community is core to the brand’s DNA. 

The Fullerton Hotel Sydney is a deluxe hotel set in the heart of Sydney's fashion and finance district. Part of the redevelopment of Sydney's historic General Post Office on Martin Place, The Fullerton Hotel Sydney is situated in the most prestigious address in Sydney, with anything and everything you may need at your doorstep. 

About The Role

Housekeeping is responsible for ensuring our guests receive efficient and superior levels of cleanliness and service in their rooms throughout their stay.

We have a number of vacancies in permanent part-time or full-time positions available.

What will I be doing? 

• Ensure that your daily allocation of guest rooms is cleaned within your shift according to the Fullerton brand standards. This could be a mix of check-out and occupied rooms and suites.
• We do not have balconies or kitchenettes so more time can be focused on the quality cleaning of the room.
• Accommodate the requests and needs of all guests
• Report any guest room or guest corridor maintenance issues
• Respond to any requests from the Housekeeping Supervisor such as additional amenities or being allocated to a different urgent room.
• Uphold The Fullerton Hotels & Resorts standards and the hotel's policies and procedures.

What do I need to succeed? 

• Experience as a Room Attendant in a large luxury hotel is a big plus but not essential 
• Strong physical ability as you will be cleaning multiple rooms per day
• Availability to work 5 days per week including weekends as rostered
• A willingness to be flexible with being allocated to other tasks if required
• Professional verbal guest communication skills and personal presentation.
• Thorough follow-up, strong attention to detail, and basic problem-solving skills.
• Ability to delight guests and provide superior levels of service.

Benefits

• Competitive hourly rate
• Opportunity to work in a fast-paced and dynamic environment
• Free lunch provided daily
• Discounts on F&B in the hotel 
• Employee discounts across our partner hotels
• Birthday leave
• Flexible hours and rosters
• Complimentary dry cleaning uniform

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this role sounds like your next move, we encourage you to APPLY NOW to start your journey with The Fullerton Hotel.