Houseperson

About Capella Hotels and Resorts.

Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that welcomes guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.

House Person

Houseperson role is responsible for cleaning, maintenance, guest request, colleague request, all housekeeping general task, linen and room delivery, inventory in order to keep the housekeeping operation run smoothly and look presentable at all times.

• To ensure that Capella Sydney standards of cleanliness and set up are maintained in the assigned rooms according to Forbes Standard.
• To collect Room Assigned Report from the Housekeeping Office.
• To ensure that all guest supplies and linen are available on trolleys for shift.
• To provide Evening Service to each room, including bathroom is cleaned thoroughly, and make the necessary arrangement in guest room and replenish guest supplies as per Forbes Standard.
• To inspect and clean all facilities, furniture and fixtures, and report any damage to the Housekeeping Team Leaders or Manager, and the communication center for action and follow up.
• Handle guest and employee enquires in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow up.

Talent Profile

• Experiences in similar role at luxury hotels/resorts. 
• Excellent interpersonal skills with personable character, a team player and good at cultivating guest relations.
• Basic command of written and spoken English. 
• Knowledge of cleaning procedures, chemicals and surfaces. 
• Good spoken English. 
• Valid working rights in Australia.

What you will receive with Capella Sydney

• Be a part of likeminded team members who share knowledge to be successful. 
• Work with beautifully crafted spaces and amenities in a Heritage building. 
• Complimentary meals. 
• Full uniform provided and laundered.
• Discounts and more!
• Ability to grow and develop within and opportunities with the group.

*Kindly be informed that only shortlisted candidates will be contacted.