Housing & Homelessness Case Manager

Housing & Homelessness Case Manager

Metro VIC – Carlton, Delahey and Lionsville

Casual Basis

• Join a rapidly growing not-for-profit organisation committed to social justice
• Wintringham promotes ongoing training and professional excellence
• Competitive pay rate: $35.21 - $42.49 per hour (dependent on qualifications + experience)
• ​Access to Salary Packaging
• Laptop & mobile phone provided
• Casual Basis allowing for flexibility
• Servicing Metropolitan Melbourne especially Carlton, Delahey and Lionsville

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing, and support services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

We are currently seeking proactive individuals to join our Housing and Homelessness Team as a Housing & Homelessness Case Manager on Casual basis. The Housing and Homelessness Case Manager will be a member of the small tight-knit team in Carlton, Delahey and Lionsville. Reporting to the Housing & Homelessness Support – Practice Lead, you will manage a mixed caseload of clients, linking and referring them into clinical services and social and recreational activities.

Your responsibilities and duties will also include:

• Support clients using techniques, principles and frameworks including:

• Harm reduction and brief intervention
• Motivational interviewing and coaching
• Trauma informed practice
• Conflict resolution
• MARAM
• Housing First

• Work collaboratively with clients to create a meaningful life, supporting them through a staged approach to independent living, community engagement and recovery which encompasses:

• Developing daily living, self-care, mental and physical health self-management skills
• Understanding and managing their personal safety and well-being
• Implementing a harm minimisation approach to drug and alcohol use
• Supporting and developing skills in incident and crisis self-management

• Support clients to identify strengths, create individual case plans, and to increase skill and capacity development
• Facilitate and encourage the engagement and maintenance of natural supports
• Work with clients by linking and referring them into clinical services and social and recreational activities
• Assist clients to maintaining their tenancy by working in partnership with Wintringham’s Tenancy Management team

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

• A qualification in Social Work, Welfare, Community Services or equivalent
• A current Victorian drivers licence and willingness to travel to various housing sites around metro Melbourne
• Experience in a support worker role in Intensive Case Management with specific training and/or experience in: AOD Mental Health and Family Violence or Homelessness services.
• Experience in working effectively and sensitively with a broad range of clients, including those with high support needs and challenging behaviours
• An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communications skills and the ability to with engage people from varying backgrounds.
• First Aid Certificate

This sounds great! How do I apply?

For more information about this role, a copy of the Position Description can be accessed here

Applications can be directed to Lauren Finnegan and submitted by via the Wintringham website.

Please submit a Cover Letter to accompany your CV.

Applications close on Monday 3rd of June 2024 at 5pm.

Successful applicants will be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine as well as a 2024 Influenza Immunisation vaccination before commencing employment and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.