Housing Services Officer

The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.
About Communities
The work we do at Communities is meaningful and rewarding. We bring together vital services that support children, young people, families, and communities to grow and ultimately thrive.
Working with the Communities can be both personally and professionally rewarding whether you are working in a front-line role or a corporate role. All our staff contribute to achieving our common goals, which make a difference in the lives of vulnerable children and families in our communities.
Communities is a nationally recognised Accredited Carer Friendly Employer through the . The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.
Join us and work in a role where you can make a real difference to the lives of children, families, individuals, and communities throughout Western Australia.
The Opportunity
As a Housing Service Officer, you will be responsible for managing and monitoring a designated number of Service Delivery tenancies to ensure Tenants are supported, payment of rent is sustained, and properties are cared for and maintained.
The role is responsible for the provision of property and tenancy management services associated with the Department’s owned and leased properties. The position ensures ongoing consultation and communication with a diverse group of stakeholders, including Tenant’s Real Estate Agents, Contractors, Government Agencies, Local Authorities and Departmental staff, to ensure that a customer focussed service is delivered.
The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Audrey Houghton, Business Improvement Officer, on (08) 6414 1184 or during business hours.
Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities.
Benefits of Working With Us
Communities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include:

• 4 weeks annual leave,
• 3 days additional public sector holidays,
• 15 days personal leave per annum,
• 11% superannuation, full employer contribution,
• Discount on private health insurance,
• Access to flexible working arrangements including working from home or alternate work locations for enhanced work life balance,
• 3 months long service leave for every seven years consecutive service,
• Eligibility to join the

program (access to 84 gyms across WA from $13.95 per week), * Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services,

• Study assistance,
• 14 weeks paid parental leave after 12 months continuous service,
• Comprehensive learning and development opportunities that focus on your career aspirations and,
• 5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.

Join the Department of Communities
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only: * A current resume/CV.

• A two (2) page written application addressing 1,3, and 5, of the essential Work Related Requirements (Selection Criteria) as stated on the JDF.
• A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
• An application form (for hard copy applications only).

Applicants who are short listed will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process.
For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Jamsie Ong, HR Advisor, on 0432 832 219 or .
We can also be contacted via the National Relay Service on the following numbers:
TTY/voice calls - 133 677
Speak & Listen - 1300 555 727
SMS relay - 0423 677 767
Integrity and Honesty
The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click .
Equity and Diversity
The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.
If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Jamsie Ong, HR Advisor, on 0432 832 219 or . If you are an Aboriginal person who would like assistance with your application, please contact on 13 64 64.
Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.