Ict Strategy Activation & Delivery Support Officer

The ICT Strategy Activation & Delivery Support Officer will play a pivotal role in supporting the ongoing operations ICT Strategy Activation & Delivery Support Officer
Expression of Interest
Position Objective:
The ICT Strategy Activation & Delivery Support Officer will play a pivotal role in supporting the ongoing operations and delivery of
new ICT initiatives aligned with the Client's ICT Strategy. This role involves project management, business analysis, and end-user training.
Key Duties and Responsibilities:
Project Management

• Plan, implement, and facilitate projects outlined in the Client's ICT Strategy Roadmap.
• Maintain realistic project plans and ensure regular and accurate communication with stakeholders.
• Prepare contract documentation for tendering and project evaluation.
• Identify, assess, and manage risks to project success.
• Monitor and maintain financial records for compliance and audit.
• Contribute to financial planning and budgeting.

Business Analysis

• Collect data and stakeholder feedback to understand business processes and determine requirements for ICT systems.
• Identify, evaluate, and recommend options, implementing changes if required.
• Prepare business cases defining potential benefits, options, and associated risks.

End User Training/Change Management

• Develop business readiness plans considering IT deployment, data migration, and training activities.
• Assess readiness levels of IT users, uncover gaps, and implement action plans.
• Provide training to end users and administrators.
• Monitor benefits against business case predictions.

Organisational Relationship:

• Responsible to: Director Corporate & Community Services
• Direct Reports: Nil

Extent of Authority and Accountability:

• Authority delegated by the Client or the Chief Executive Officer.
• Authority to work within the scope of the position description.

Key Relationships:
Internal: Chief Executive Officer, Director Corporate & Community Services, Manex Team, Finance Manager
External: Other local government entities, government departments, and agency staff.
Employee Responsibilities - General:
Work Health and Safety

• Constantly review working procedures for ongoing improvements in Work Health and Safety.
• Develop a safe work environment, ensuring safe use of equipment and regular workplace inspections.

Records Management

• Maintain awareness of records management procedures.
• Create and register records into paper and/or electronic systems.

Training

• Attend relevant conferences, seminars, and training courses.

Risk Management

• Observe Council's Risk Management Policy and procedures.
• Take reasonable steps to reduce identified risks.

Injury Management

• Undertake appropriate medical treatment for work-related injuries.
• Participate in the planning and implementation of a Return-to-Work Program.

Code of Conduct

• Ensure compliance with the Employee Code of Conduct and Council policies.

General:

• Understand and comply with internal policies, external legislation, and legal requirements.
• Establish and maintain positive working relationships with staff and external stakeholders.
• Promote a positive image of Client's in dealings with the community.
• Commit to changes in technology and participate in training for continuous improvement.

KEY SELECTION CRITERIA:
Essential:

• Bachelor's degree in computer science or related ICT discipline.
• ICT project management experience and a proven track record of successful project delivery.
• Excellent problem-solving, financial management, and tracking skills.
• Vendor and contract management experience.
• Strong interpersonal, communication, and emotional intelligence skills.

Desirable:

• Project management qualifications/certifications (ITIL Certification).

Performance Standards:

• Performance to be appraised annually by the Director Corporate & Community Services.

Application Instructions: Interested candidates should submit their resume and cover letter addressing the selection criteria to Liesel: lieselb@halcyonknights.com.au / 0426 400 895
Closing Date for Applications: 15 December 2023
Only successful candidates will be contacted.