Company

Mcmahon ServicesSee more

addressAddressDry Creek, SA
CategoryIT

Job description

  • Professional Growth and Development
  • Collaborative and Supportive Work Environment
  • Diverse and Impactful Responsibilities

McMahon Services, our IT team is the backbone of our technological operations, playing a crucial role in supporting and enhancing the productivity of our entire organisation. We manage a diverse and dynamic IT environment, providing comprehensive support and innovative solutions to meet the ever-evolving needs of our colleagues and clients. Our team is composed of dedicated professionals who are committed to excellence, collaboration, and continuous improvement.

As part of the IT team, you will be joining a group of passionate and skilled individuals who are focused on delivering exceptional service and support. We pride ourselves on fostering a positive and inclusive work environment where team members are encouraged to share ideas, develop their skills, and grow their careers. Whether working on the help desk, managing our network infrastructure, or supporting our extensive array of applications, every member of our IT team plays a vital role in ensuring the smooth operation of our business and the satisfaction of our users. 

The IT Support team self-manages a large hybrid environment and provides technical support and services to around 850 network users.                                                                                                                           

What we offer: 

Full-time position with an attractive remuneration for the right candidate. McMahon Services offers weekly pay, access to a range of employee benefits, Employee Assistance Program and encourages professional development, training and career growth. 

The successful candidate will be provided with a laptop and phone to complete your day-to-day work. 

About the role: 

This is an exciting opportunity to join our growing Network, Infrastructure, and Support Desk team based at Dry Creek. Join a dynamic, customer service-oriented team that delivers exceptional IT services company-wide.

Reporting to Team Leader – IT Support Services, you will be a key member of the Support Desk team. You will assist colleagues with technical troubleshooting and managing requests for the setup of new technologies and systems.

Responsibilities:

  • Undertake ownership and resolve IT requests through the IT ticketing system (Freshdesk)
  • Create a user account, set up IT equipment and allocate ICT assets for new employees
  • Organise repairs of laptops and mobile phones 
  • Administration of Active Directory and Basic application (40+ applications)
  • Basic desktop and application troubleshooting (Windows 10 and 11)
  • Basic IP telephony administration 
  • Manage Printer setup, administration, troubleshooting and print server administration
  • Building management system administration
  • Hybrid Exchange server administration
  • Monitor and troubleshoot Cisco Meraki networks and respond to IT system alerts
  • Application and system project administration and support 
  • Procure, manage and allocate ICT asset 
  • Maintenance of IT server room
  • Support Senior IT Support Officers as required
  • Perform ad-hoc tasks as required

About you: 

To be successful in the role, you will need: 

  • Must have completed Year 10
  • Customer-focused approach
  • Problem-solving approach and willingness to learn
  • Ability to work under pressure
  • Demonstrated experience in IT Support role (Desirable)
  • Passion and motivation to have a career in IT/technology 

As an employer who embraces equal opportunity and diversity, we strongly encourage female, Aboriginal, and Torres Strait Islander people to apply.  For any person who feels they may not meet aspects of the selection criteria we nevertheless encourage you to apply.

How to apply: 

If you believe this opportunity matches your experience, skills and work approach, and you are looking to join a construction company that embraces diversity and fosters its employees for long-term career progression, then send your application to *************@mcmservices.com.au  

Please note, only successful applicants will be contacted. This position is open only to those eligible to work in Australia.

About the business:

McMahon Services is one of Australia’s largest privately-owned construction, industrial and environmental services organisations. As a national business, we operate from city centres through to remote locations and employ over 1,100 people across Australia and New Zealand.

Our breadth of services extends from demolition and hazardous materials management, through to civil infrastructure, building construction and services and major turnkey, multi-discipline construction projects. We operate across a wide range of sectors including resources / oil &gas, heavy industrial, defence, public infrastructure, ports and marine and water.

McMahon Services is committed to long-term employment rather than just for projects. We are a family business and pride ourselves on our values of reputation, integrity, safety and excellence to deliver exceptional outcomes for our customers.

Our people are central to what we do. Our work environment is positive, collaborative, and open, and we operate as a team. We are firmly committed to looking after the success and wellbeing of our staff, from safety in the workplace through to professional development, ongoing training, and equal opportunities.

Refer code: 2236355. Mcmahon Services - The previous day - 2024-05-22 17:25

Mcmahon Services

Dry Creek, SA
Popular Support Officer jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Ict Support Officer

Program Support Officer

Unitingsa

Adelaide, SA

2 hours ago - seen

Lending Support Officer

Homestart Finance

Adelaide, SA

6 hours ago - seen

Project & Communications Support Officer

Regional Development Australia Adelaide

Adelaide, SA

6 hours ago - seen

Laboratory Technician and Art Resource Support Officer

Sacred Heart College

Mitchell Park, SA

7 hours ago - seen

LEARNING SUPPORT EDUCATION SUPPORT OFFICER

Christian Schools Australia

Salisbury East, SA

8 hours ago - seen

Replacement Education Support Officer (re-advertised)

St Mary Mackillop College

Kensington, SA

8 hours ago - seen

Senior Internal Audit and Assurance Officer

Lifetime Support Authority

Adelaide, SA

8 hours ago - seen

Helpdesk Support Officer

Public Service Association

Adelaide, SA

9 hours ago - seen

PROJECT & EXECUTIVE SUPPORT OFFICER

Department Of Human Services Sa

Adelaide, SA

9 hours ago - seen

Business Support Officer

Advanced Personnel Management

Adelaide, SA

10 hours ago - seen

Better Placed Support Officer

Sa Health

Adelaide, SA

10 hours ago - seen

Administration Officer - Reception & Administration Services

Sa Health - Rural Support Service

Adelaide, SA

10 hours ago - seen

Business Support Officer - Riverland

Sa Health

Winkie, SA

10 hours ago - seen

Customer Support Officer (Indigenous Identified)

Flinders University Of South Australia

Bedford Park, SA

10 hours ago - seen

Regional Business Support Officer

Sa Health

South Australia

10 hours ago - seen

Business Support Officer - Casual Pool

Sa Health

Murray Bridge, SA

10 hours ago - seen

Reception / Administration Assistant / Office Support

Tool Chrome Company

Wingfield, SA

10 hours ago - seen

Program Support Officer

Unitingcare Sa

Adelaide, SA

10 hours ago - seen