AddressAustralian Citizens With NV1 Clearance residing in Australia only respond
Qualifications and Experience
Qualifications
Essential:
- Qualification (e.g. Degree, Diploma, Cert IV) in ICT Systems Engineering or related field
- Certified SAFe® Practitioner (mandatory for all COSPO personnel - can be completed upon engagement)
Desirable:
- Qualification in any Technical Regulatory Frameworks
- ITIL certification (desirable)
Experience
Essential:
- Demonstrated ICT experience
- Experience in Maintenance Manager role within ADF
- Systems Engineering and/or Systems Maintenance experience
- Strong Defence background
- High level management and communication skills
Desirable:
- Agile / DevOps / Scrum experience
- Demonstrated experience in and understanding of information technology and/or cyber security
Responsibilities
- Actively work with stakeholders to deliver on the technical challenges that arise in the delivery of day to day operations across multiple systems and streams
- Manage and task the regional Field Service Representatives (FSR)
- Development and ongoing improvements of the Maintenance Management System (MMS) and associated policy and procedures
- Manage and Coordinate establishment of DCR Nodes across all deployed regions in Australia
- Actively support the Defence Cyber Range Product Manager in managing associated activities for the Defence Cyber Range (DCR)
- Establish authorised maintenance community with Defence units and ensure Unit Maintenance Managers (UMM) conduct assigned maintenance activities as directed
- Establish Technical Maintenance Plans (TMP) for all project material systems including routine, system updates and defect/fault activities
- Manage maintenance logs and report on faults and defects reported by stakeholders
- Regularly meet with key internal stakeholders to ensure IT needs and service requirements are being met
- Monitor, manage and resolve IT service tickets
Security Clearance
- The ability to obtain and maintain an Australian Government Security Vetting Agency NV 2 security clearance
- Must be an Australian citizen
Capability Profile
Skills
- Excellent communication skills; both written and verbal
- Ability to build and sustain productive and collaborative working relationships
- Ability to work in a multi-disciplined team environment
- Strong problem solving and conflict resolution skills
- Flexible and able to adapt changing business needs
- Stakeholder management in complex matrixed structures
Knowledge
- Strong knowledge of engineering concepts
- A Senior Maintenance Manager is an exciting role will allow you to take ownership of business processes and well as actively contributing to the definition of various projects for future delivery
- Responsibilities:
- Expert level knowledge in areas such as infrastructure, system engineering and integration design
- Work with stakeholders across the business to develop system design solutions to support business outcomes
- Develop Policy, process and procedure documentation
- Work with your peers in Cyber Security Operations
