This role offers the opportunity to travel and work within a fast-growing company that focuses on improvements across Aged Care and Pharmaceuticals.The OrganisationBESTMED is an Australian based and innovative company. They are dedicated to helping others and our ethos is to provide a safe way to prescribe, pack and dose medication safely and efficiently. BESTMED is a family friendly organisation, and have a culture that cares about its team. They offer a flexible working environment where they offer the collaborative experience of a dynamic office environment but also offer the flexibility to work from home. BESTmed offers an attractive salary and an excellent bonus incentive program for the right candidate. You will have the ability to grow your career into other roles within the organisation whether you have a passion in technology, sales, or customer service. BESTmed supports and encourages career progression and has one of the highest retention rates in the industry.Key Responsibilities
- Complete onsite and remote BESTdose and BESTdoctor training sessions to Nurses, Managers and Prescribers.
- Complete onsite and remote support to Nurses, Managers and Prescribers.
- Monitor facilities progress post implementation.
- Provide feedback and suggestions to facility management about facility progress.
- Complete monthly desktop audits, send to facility management and organise meetings to discuss results with management team if required.
- Providing customer feedback and suggestions to IT.
- Development and generation training resources e.g. videos or documents
- Updating of current and existing training documents.
- Completion of extra demonstrations to facility management explaining different optional features in the system.
- Answering calls, support emails and escalation of issues to IT.
In addition to the above, candidates must:
- Available for Interstate travel on short notice.
- Have a full, unrestricted drivers licence.
- All successful candidates will need to be willing to undergo a Police Check.
- Please note all candidates must have full working rights within Australia.