- Liaising with Clients, Carriers and our oversea's partners
- Deliver Exceptional Service to our Customers
- Coordinate FAK & FCL containers, Including but not limited to Co-Ordination of Bookings, Dangerous Goods, Container Packing and wharf Delivery
- Conducting 6 monthly CoR audits across all sites
- Assisting Sales with quotes, and first point of contact for issues on site
- Ensure Compliance with Australian Customs.
- Maintain strong relationships with internal & external customers to ensure high standards of service delivery.
- Client Invoicing
To be considered for this role you must possess the following:
- A minimum of 2+ years experience in a similar position.
- Experience working in transport or logistics
- Possesses a problem-solving mentality and analytical nature.
- Ability to work in a high volume and fast paced environment is essential
- A high level of motivation and energy with a strong focus on achieving outstanding customer experience results
- Competence with Microsoft Programs
- Experience with EDI Enterprise will be an advantage, however not essential