Company

RacwaSee more

addressAddressPerth, WA
CategoryConsulting

Job description

With over 1.3 million members, RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."

To further support the Insurance business, we have an additional role available for an Incident Response Coordinator to join our Product & Sales team.

Working within cross-functional environments, you will be responsible for coordinating assigned incidents related to regulatory compliance matters and support action close-out under the reporting regime to deliver exceptional member experience, compliance, and ongoing improvement.

What will you be doing?

  • Supporting the coordination of incident investigation for completeness and accuracy, including root cause analysis and providing recommendations or solutions to prevent further incident occurrence
  • Consulting with operational teams, Incident Owners, Risk & Compliance, and Legal as required
  • Guiding the scope of any data collation for investigation/remediation/rectification
  • Reviewing and analysing data to ensure it is fit for purpose
  • Creating adequate actions to rectify incidents in scope and prevent/reduce recurrence, including but not limited to document, process, coaching, system changes
  • Supporting remediation and rectification activities as required by Incident Owners
  • Supporting and contributing to maturing the risk culture and capability across Insurance
  • Assist the Compliance & Assurance Lead in operational effectiveness testing for identified key controls. Ensure that control objectives and testing steps are clear.
  • Additional duties to support the business as reasonably required

About you
  • Demonstrated experience in a similar role within a regulated environment
  • Exposure to compliance, regulations and quality assurance
  • Ability to collaborate effectively and influence relationships with varied internal stakeholders
  • Analytical and problem-solving skills, with the ability to consider critical business needs
  • Proactive project, risk management and problem-solving skills
  • Proven resilience in handling difficult conversations with stakeholders at all levels
  • Ability to operate effectively in a values/behaviours based organisation
  • Broad knowledge of insurance industry practices and the regulatory environment is desirable
  • Experience assessing control effectiveness through testing and monitoring programs is desirable

What's in it for you?
  • A workplace culture where our people feel valued, respected and empowered
  • Work in flexible ways that meet work/life commitments and support wellbeing
  • Be part of a purpose led organisation that gives back to the WA community
  • An environment that values ongoing career development
  • Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
  • Opportunities for community engagement and corporate volunteering

Apply online now by sending us your CV showcasing what you can bring to the team.

Applications Close COB Wednesday 29th May 2024

#BetterJourneysRAC

#LI-LH1

Refer code: 2250146. Racwa - The previous day - 2024-05-23 08:10

Racwa

Perth, WA
Popular Incident Response jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Related jobs

Incident Response Coordinator

Incident Response Coordinator

Racwa

West Perth, WA

3 weeks ago - seen

Assistant Director, Serious Incident Response Scheme

Aged Care Quality And Safety Commission

$114,247 - $130,300 a year

Perth, WA

2 months ago - seen

Incident Response Manager

Commonwealth Bank Of Australia

Permanent

Perth, WA

2 months ago - seen

Incident Response Manager

Atlamgroup

Perth, WA

2 months ago - seen

On Road Incident Response Crews Supervisor

Government Of Western Australia

$99,458-116,364 per year

Welshpool, WA

3 months ago - seen

On Road Incident Response Crews Supervisor

Main Roads Wa

Welshpool, WA

3 months ago - seen

Incident Response Analyst

Green Light

Perth, WA

3 months ago - seen